Family Advisor

Family Advisor

Location: Fairfield, NJ (On-Site)

Schedule: Full-Time

Salary: Up to $70,000 annually

Position Overview

Our client is seeking a compassionate and organized Family Advisor to support individuals with developmental disabilities and their families. This role combines care coordination, staff supervision, and client advocacy to ensure high-quality services that meet Medicaid, DDD, and state regulatory standards. The ideal candidate will have experience managing client relationships, leading teams, and navigating community-based support programs.

Key Responsibilities

• Supervise and support a team of Direct Support Professionals (DSPs), ensuring compliance with all training and regulatory requirements

• Coordinate onboarding activities, including background checks, fingerprinting, required training, and orientation

• Provide ongoing coaching, mentorship, and performance support to DSP staff

• Serve as the primary point of contact for clients, families, caregivers, and community partners

• Monitor service delivery and ensure quality care standards are consistently maintained

• Attend ISP meetings and assist with developing and implementing individualized support plans

• Ensure compliance with NJ DDD, Medicaid, DHS, and other applicable regulations

• Respond promptly to client and staff concerns, resolving issues professionally and efficiently

• Analyze service and client-care data to identify opportunities for improvement

• Build and maintain relationships with community organizations, providers, and stakeholders

• Participate in community outreach and networking events to support client resources and engagement

• Support urgent client needs outside normal business hours when necessary

• Maintain CPR/First Aid certification and all required DDD/DHS training requirements

• Act as a mandated reporter and cooperate with audits, investigations, and inspections as needed

• Perform additional duties as assigned

Qualifications

• Bachelor's degree in Social Work, Healthcare Administration, Human Services, Psychology, or a related field preferred

• Minimum of 5 years of experience in client services, case management, healthcare, home care, or a related field

• Prior supervisory or team leadership experience preferred

• Strong interpersonal, communication, and problem-solving skills

• Ability to build trust with clients, families, and caregivers

• Experience working with individuals with developmental disabilities is highly preferred

• Proficient with Microsoft Office and electronic documentation systems

• Strong organizational skills with the ability to manage multiple priorities

Requirements

• Must be at least 18 years of age and authorized to work in the United States

• Valid driver's license and reliable transportation preferred

• Ability to read, write, and communicate effectively in English

• Successful completion of background screening, fingerprinting, drug testing, and all NJ DDD-required clearances

Why Apply?

• Competitive salary up to $70,000

• Opportunity to make a meaningful impact in the lives of individuals and families

• Leadership role with direct influence on quality of care and service delivery

• Collaborative and mission-driven team environment

• Professional growth and development opportunities

This is an excellent opportunity for a client-focused professional who is passionate about supporting individuals with developmental disabilities while leading a dedicated care team.

Benefit offerings for full-time employment include paid Holidays, and PTO days, prorated based on hire date within the calendar year. Also included: Medical, dental, vision

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Pay Details: $65,000.00 to $70,000.00 per year

Search managed by: Ellen Slovikowsky

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.