Family Care Specialist

Our associates celebrate lives. We celebrate our associates. Assist the Family Service Counselors with interment verifications, blind checks and memorials. **JOB RESPONSIBILITIES** + Builds at-need charts + Verifies at-need files before sent for verification + Performs blind checks + Follows up with memorial renderings, processes and timelines + Notifies families when flowers are placed + Sets Arrangement Continuation Appointments + Designs memorials + Serves at-need cemetery families that currently own property + Sets follow-up visits at the at-need arrangement conference + Logs information for Family Service Counselors + Meets with funeral home at-need families **MINIMUM REQUIREMENTS** **Education** + High School diploma or equivalent **Certification** + Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.) **Experience** + None **Knowledge, Skills & Abilities** + Ability to communicate effectively with associates, contractor personnel and client families + Ability to work productively with minimal supervision; achieves work objectives in a timely manner + Ability to resolve routine problems promptly and effectively + Ability to adapt to change in priorities Compensation: Salary: $17.00/hr.- $22.00/hr. An individual’s pay within the scale is based on several factors that may include one or more of the following: background, skills, relevant experience, performance, education and work location. Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program Postal Code: 96817 Category (Portal Searching): Sales Job Location: US-HI - Honolulu Job Profile ID: S00130 Time Type: Full time Location Name: Borthwick Mortuary & Crematory