Family Empowerment Program Director
Location: Greenfield, MA with travel throughout Franklin County
Full Time
Salary: $52,249.60 - $56,513.60
Schedule: Monday-Friday 9am-5pm, with flexibility for occasional weekends and evenings as needed to meet program and staff support needs.
ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. As a Family Empowerment Program Director, you will oversee the incoming referrals with assignment to staff specialists. You will develop new initiatives to benefit the organization and families. Maintain established partnership programs and trusted providers that are beneficial to the program, community and families served.
The Family Support Center specializes in serving children, teenagers and adults with intellectual disabilities and/or autism and their families in Franklin County. The Family Empowerment team supports families to access the services and resources available to them, offers social/recreational opportunities to our greater community, and provides trainings to families and professionals. Information and referral is also offered to the public. Experience in supporting family members of people with intellectual disabilities and/or autism strongly preferred.
Key Responsibilities:
- Budgets development and budget tracking.
- DDS contract adherence.
- Record-keeping and reporting.
- Family outreach.
- Staff scheduling, supervision, evaluation & training.
- Public communications content. Family training programs.
- Oversee the programs social & recreational offerings.
Qualifications:
- Broad knowledge of a discipline such as social sciences, human services, business administration involving the use of a broad theoretical knowledge equal to a complete 4-year college education.
- Over 3 years and up to and including 5 years of progressive learning experience.
- Working knowledge of computer systems, programs, and applications.
- Requires valid driver’s license and reliable transportation/vehicle required.
Benefits:
- Generous PTO (time-off) package
- Comprehensive health and dental insurance plans
- Life insurance and long-term disability insurance
- 403(b) retirement plan
- Tuition remission for eligible classes
- Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance
- Opportunities for career development and advancement
- And much more
About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.
Learn more about ServiceNet
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We’d love for you to join us!
At ServiceNet, you will make a real difference. Whether you’re working in residential direct care, clinical care, peer support, or other valuable roles, you’ll be part of a compassionate team dedicated to supporting our community.
And with over 3,000 employees and over 100 programs across western Massachusetts, we’re confident there’s a role that’s the right fit for you.