Fan Services Coordinator

''452026'',''true'',''452026'',''false'',''Submission for the position: Fan Services Coordinator - (Job Number: 26006054)'',''false'',''452026'',''false'',''true'',''Fan Services Coordinator'',''Athletics Administration'',''Pennsylvania-Pittsburgh'',''26006054'',''!*!

The Fan Services Coordinator will be responsible for providing top-notch customer service to all fans, with an emphasis on season ticket holders/Panther Club members, via email, phone, and face-to-face interaction to elevate the event experience across all Pitt Panthers sporting events.

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Fulfills ticket orders and answers customer inquiries. Tracks sales, generates reports, and maintains records. Assigns tasks and provides guidance. Aids in crafting effective ticketing sales strategies.

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Fulfills ticket orders and answers customer inquiries. Tracks sales, generates reports, and maintains records. Assigns tasks and provides guidance. Aids in crafting effective ticketing sales strategies.

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The individual will be responsible for developing and maintaining personal relationships with Panther season ticket members to ensure retention and renewal. Relationships will be built primarily through outbound calling. The individual will need to respond to all customer service questions promptly through either email or phone call. The individual will be responsible for providing prompt, thorough, and complete responses to all inbound customer communications, such as phone calls, emails, or at-window customers.

'',''!*!

The individual will be responsible for developing and maintaining personal relationships with Panther season ticket members to ensure retention and renewal. Relationships will be built primarily through outbound calling. The individual will need to respond to all customer service questions promptly through either email or phone call. The individual will be responsible for providing prompt, thorough, and complete responses to all inbound customer communications, such as phone calls, emails, or at-window customers.

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Computer work, ability to travel, and attend meetings on and off campus. Required to be mobile for long periods of time, especially on gamedays.

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Computer work, ability to travel, and attend meetings on and off campus. Required to be mobile for long periods of time, especially on gamedays.

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The University of Pittsburgh is an equal opportunity employer / disability / veteran.

'',''Full-time regular'',''Full-time regular'',''Staff.Ticket Operations Representative'',''Staff.Ticket Operations Representative'',''Sales & Retail'',''Sales & Retail'',''Ticket Sales & Operations'',''Ticket Sales & Operations'',''Pittsburgh'',''Pittsburgh'','''','''',''High School Diploma/GED'',''High School Diploma/GED'','''','''',''1'',''1'',''Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.'',''Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.'','''','''',''Collegiate Athletics experience strongly preferred. An equivalent combination of work and high-level playing experience may be substituted at the discretion of the University.'',''Collegiate Athletics experience strongly preferred. An equivalent combination of work and high-level playing experience may be substituted at the discretion of the University.'',''Monday - Friday, 8:30 a.m. - 5:00p.m.'',''Monday - Friday, 8:30 a.m. - 5:00p.m.'',''On-Campus: Teams that work on campus, in an office, or in a lab.'',''On-Campus: Teams that work on campus, in an office, or in a lab.'',''TBD Based Upon Qualifications'',''TBD Based Upon Qualifications'',''Yes'',''Yes'',''No'',''No'',''For position finalists, employment with the University will require successful completion of a background check'',''For position finalists, employment with the University will require successful completion of a background check'',''Not Applicable'',''Not Applicable'',''Resume, Cover Letter'',''Resume, Cover Letter'',''Not Applicable'',''Not Applicable'',''false'',''452026'',''452026'',''true'',''452026'',''false'',''Submission for the position: Fan Services Coordinator - (Job Number: 26006054)'',''false'',''452026'',''false'',''true''