Federal Work Study - Central Ticket Office Assistants

Position Details

Position Information

Advertising Department STUDENT LIFE Academic Term/Year FALL 2026/SPRING 2027 Position Title Federal Work Study - Central Ticket Office Assistants Posting Number 08558 Position Number 08558 Student Job Category Student - Federal Work Study On-Campus Position Location On-campus City Greenvile State NC Number of Vacancies 3 Rate of Pay $11.00/hourly FLSA Status FLSA Non-exempt Will the position be subject to the CBC policy? Yes Job Description

ECU Department of Student Life is currently seeking several Central Ticket Office Assistants.

This will be a part-time position that supports the functions of the Student Center by providing services in the Central Ticket Office. The CTO Box Office Assistant is directly supervised by the Director of the Central Ticket Office with direction also from the Admin. Support Associate.

The CTO Box Office Assistant is expected to fulfill the following general roles and responsibilities:

• Cash Handling: be able to accurately reconcile funds taken in through sales in the Paciolan Ticketing system during point-of-sale transactions. Follow all established rules and procedures with regard to handling payment card information both in person and while processing mail and phone orders.
• Technical Skill: Operate Paciolan computerized ticketing software (after training), handle minor issues with ticket printers and ticketing software before escalating to supervisor.
• Clerical Aid: Be able to maintain logs, answer telephone calls and relay messages appropriately if contact from a supervisor is required. Be able to operate common office equipment such as computers, copiers, calculators, fax etc. Process outgoing mail according to established procedures.
• University Representative: represent SL and ECU professionally and with a positive attitude, handling inquiries not only about ticketed events on sale but also other questions from faculty, staff and students at the CTO and performance venues.

As a result of being a student employee within the Division of Student Affairs, students will have the opportunity to gain the following competencies based on NACE Top Ten Skills Employers Seek and CAS Learning Domains:

• Effective Communication
• Accountability/Integrity
• Professionalism
• Cash Handling
• Problem Solving/Effective Reasoning
• Initiative
• Conflict Resolution
• Teamwork
• Adaptability/Resiliency
• Organization/Planning
• Technical Skill

GPA Requirement Minimum of 2.0 Preferred (Majors, Experience, GPA, etc.) License/certification required Special Instructions to Applicant

Please upload your Resume and Federal Work Study Hiring Authorization Form online.

To be ELIGIBLE for FEDERAL WORK STUDY POSITIONS, students MUST QUALIFY and RECEIVE an AWARD from the ECU Financial Aid Office (Old Cafeteria Complex, 252-328-6610.)

Applicants should be enrolled as a student and be in good academic standing with East Carolina University, as well as local, state, and federal laws.

Additional Instructions to Applicants

Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

Quick Link for Direct Access https://ecu.peopleadmin.com/postings/96395 Open Date 08/19/2026 Close Date 04/01/2027 Open Until Filled No Nondiscrimination Statement

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu.

Eligibility for Employment

Individuals submitting profiles for these positions must be current ECU students, in good-standing and meet the respective GPA requirement as required by the position type. Final candidates may be subject to criminal & sex offender background checks based upon the duties and responsibilities of the position. Some vacancies also require motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Department for People Operations, Success, and Opportunity

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents

• Curriculum Vitae/Resume
• Federal Work Study Hiring Authorization

Optional Documents