Federal Work-Study Student Worker- Center for Student Success

Job Type\n \nWork Study Student\n \nSalary Range\n \nNYS Minimum Wage\n \nStart Date\n \n08/01/2026\n \nFLSA Status\n \nExempt\n \nApplication Deadline\n \nNov 12, 2026\n \nContact\n \nJoseph Williams\n \nJob Description \n \nBasic Function and Scope of Responsibilities\n \nThe Center for Student Success is seeking friendly, dependable, and customer service-oriented Federal Work Study Student Workers to assist professional staff in supporting students, parents, faculty, staff, and campus visitors in a fast-paced office environment. Student Workers will assist with providing general customer service by answering routine phone inquiries, responding to basic questions using approved resources and/or directing callers to appropriate campus services. This position is designed to provide meaningful work experience while developing communication, customer service, problem-solving, teamwork, and another professional workplace skills in a higher education environment.\n \nPrincipal Responsibilities\n \nProvide courteous and professional customer service to students, parents, faculty, staff, and visitors. \u2022 Assist students with navigating university websites and self-service resources. \u2022 Route calls and visitors to the appropriate department when additional assistance is needed. \u2022 Refer complex or sensitive questions to a Success Coach, Associate Director, or Director. \u2022 Maintain the confidentiality of student information in accordance with FERPA and University policies. \u2022 Perform other related duties as assigned.\n \nEducation Requirements\n \nMust be a currently enrolled LIU student. \u2022 Must be awarded and eligible for the Federal Work-Study Program. \u2022 Must maintain Satisfactory Academic Progress (SAP) in accordance with University and Federal Work-Study requirements.\n \nWorking Conditions\n \nStudent Workers will work in the Center for Student Success under the supervision of professional staff and assist with daily operations. Duties include answering telephones, assisting visitors, using a computer and office equipment, and providing customer service in a professional office environment.\n \nMaterials & Equipment\n \nStudent Workers will be provided with the equipment and resources necessary to perform their assigned duties, including a computer, telephone/headset, and access to University systems required for the position.\n \nSalary\n \nNew York State Minimum Wage\n \nBack to All Jobs\n \nQuick Facts \n \n2 Days Since Posted\n \n1 Positions Available\n \nWork Study Student Employment Type\n \nApplication Status \n \nAccepting Applications\n \nThis position is currently accepting applications.\n \nYou Might Also Like \n \nFederal Work-Study Student Worker- Center for Stud...\n \n#4968\n \nStudent Success\n\n