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Field Application Engineer

NEFF Automation

Erie, Pennsylvania

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JOB DETAILS
SKILLS
Analysis Skills, Automation, Automation Systems, Cellular Telephone, Communication Skills, Customer Relations, Customer Training, Documentation, Equipment Selection, Identify Issues, Ladder Logic, Manufacturing Automation, Mechanical Engineering, Motion Control, Operations Processes, Product Demonstration, Product Testing, Program Control, Programmable Logic Controller (PLC), Resolve Customer Issues, Robotics, Sales, Sales Presentation, Sales/Support Engineering (SE), Schematics, Team Player, Technical Presentation, Technical Research, Technical Sales, Technical Training, Telephone Skills, Test Automation, Test Bench
LOCATION
Erie, Pennsylvania
POSTED
30+ days ago
The Field Applications Engineers on the NEFF team love what they do because they are always doing something new. As an FAE, you will split your time between customer sites and your office. In the office, you’ll be responsible for designing and bench-testing integrated automation solutions for our clients. In the field, you will work directly with our customers – giving technical sales presentations, product demonstrations and training, and sometimes even showing them applications that you’ve helped create. We have an opening right now for a Field Applications Engineer whose responsibilities will include:
 
  • Serving as a technical resource for clients – answering questions about products, capabilities, applications, etc. The ability to communicate effectively with customers with a sales-minded focus is highly desired. 
  • Designing portions of factory automation systems.
  • Presenting product demonstrations and participating during sales presentations.
  • Coordinating and scheduling technical training for customers and sales personnel.
  • Documenting all technical projects, i.e. customer’s pre-existing equipment/process, operating difficulties, proposals, design schematics and installation details
  • Researching technical information needed to evaluate product performance and application and maintaining current product literature.
  • Providing customers with detailed product specifications, schematics and designs including answering incoming technical calls, documenting customer problems and developing solutions through the design of better, more effective product application.
  • Communicating product parameters and performance standards to ensure customers are informed of product capabilities.
 
SPECIAL SKILLS AND ABILITIES REQUIRED:
 
  • Strong customer focus and communication skills.
  • Solid analytical ability and mechanical engineering aptitude.
  • Confidence and presence for sales presentations, product demonstrations, and training sessions.
  • Ability to work as part of a team.
     
    EDUCATION AND EXPERIENCE:
     
    • An Associate’s or Bachelor’s degree in Engineering, Engineering Technology or related field.
    • Knowledge/Classes in Robotics (UR, Kawasaki, Fanuc), selection, programming, deployment, and troubleshooting.
    • Knowledge/Classes in Machine Vision, selection, programming, deployment, and troubleshooting.
    • Knowledge/Classes in Motion Control (Motors, Drives, Actuators, etc.), selection, programming, deployment, and troubleshooting.
    • Knowledge/Classes in PLC/Ladder Logic, programming, and other control products helpful but not required.
     
    Join an industry leader!
     
    When you join the NEFF team, you’ll be joining a team of automation experts that has been growing and thriving for almost a century! Our exclusive focus is providing superb service and innovative solutions that our customers cannot find anywhere else. NEFF is a third-generation family-owned business dedicated to the success of both its customers and its employees and offers a substantial compensation and benefits package that includes:
     
    • Competitive base salary with incentive opportunities
    • Vehicle & Cell phone allowances
    • Generous Paid Time Off (PTO)
    • Health, Dental, and Vision coverage
    • Retirement Savings Plan
    • And more!

    Neff does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

    If you’re looking for a great career on the cutting edge of best-in-class automation technology – look no further – APPLY TODAY! And add your skills to the talented team of automation experts at NEFF.

    About the Company

    N

    NEFF Automation

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