Field Dispatch

 

 

KEY RESPONSIBILITIES
1.   Efficiently and effectively schedule field service repair jobs.
2.   Open field service work orders.
3.   Order parts for field service jobs.  Track this inventory.
4.   Communicate professionally and effectively with Customers and employees.
5.    Ensure that field service trucks are in compliance and properly maintained.

 

We offer continued service training education to enhance knowledge and service capabilities, and  remain current on new technologies.
 
EDUCATION 
High School Diploma or GED
Some technical school training is preferred.
 
EXPERIENCE 
Prefer 5 years of experience in diagnostic and repair work on heavy machinery.
 
KNOWLEDGE 
Good working knowledge of equipment operations and mechanical functions required.  Must have a basic understanding of hydraulic, electrical, mechanical, and pneumatic systems.
 
SKILLS 
Must possess organizational skills and the ability to effectively organize a field service schedule and job book.  Must also possess strong communication and interpersonal skills.
 
ABILITIES 
Must be physically capable of lifting and safely climbing on heavy equipment.  Must be able to read and interpret technical service information, manuals, bulletins, blue prints, and schematics.  Must be highly motivated and able to perform well with little supervision.  Must be customer service oriented and able to work productively with customers and employees.

 

TRIAD MACHINERY offers a generous benefit package. Full time employees (and their families) can elect to take our medical, dental and vision insurance at a cost. Triad’s 401k plan with matching, discretionary profit sharing, life insurance, vacation and sick leave, and 8 paid holidays are available to those that qualify.