Field Engineer 3
North Kingstown, RI or Westerly, RI
12 Months - possible extension if needed
Temp to perm possible
Hours discussed during interiews, first shift will be mandatory at least for the start. There will be opportunities for second shift.
Must Be a US Citizen!
Work Address:
North Kingstown, RI or Westerly
Job Description:
- 1-3 year computer support experience, basic hardware and software skills.
- Good work ethic, good organizational skills.
As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
This is a journeyman position for the typical desk side support technician.
You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.