Job Description
Job Description:
We are seeking a Field Service Technician to provide on-site hardware repair and technical support for laptops, desktops, and related computer equipment. The ideal candidate will have hands-on experience diagnosing and repairing computer hardware, reliable transportation, and the ability to travel to customer locations throughout the assigned service area.
Key Responsibilities
Required Qualifications
We are seeking a Field Service Technician to provide on-site hardware repair and technical support for laptops, desktops, and related computer equipment. The ideal candidate will have hands-on experience diagnosing and repairing computer hardware, reliable transportation, and the ability to travel to customer locations throughout the assigned service area.
Key Responsibilities
- Diagnose and repair laptops, desktops, and computer hardware issues.
- Replace motherboards, hard drives, keyboards, LCD screens, and other hardware components.
- Perform complete equipment replacements and repair or replace computer peripherals.
- Troubleshoot basic hardware and software issues.
- Travel to customer locations throughout the assigned metropolitan and surrounding areas.
- Document service activities and update service tickets in real time using the provided mobile phone and ticketing system.
- Complete required technical training and certifications.
Required Qualifications
- At least 1 year of hands-on laptop and desktop hardware repair experience.
- Experience diagnosing and troubleshooting computer hardware issues.
- Knowledge of laptop and desktop hardware, software, and basic Microsoft applications.
- A+ certification required.
- Computer assembly or system-building experience preferred.
- Ability to resolve basic technical issues independently or as directed.
- Valid driver's license, personal vehicle, and current car insurance.
- Willingness to travel extensively, including driving 2–3 hours to customer locations when required.
- Ability to complete administrative tasks, service documentation, and real-time reporting using a mobile device.
- Must pass applicable background checks and drug screening.
- Ability to complete required product training and technical certifications.
Numbers & Facts
| Location | Earth City, MO |
| Industry | Staffing/Employment Agencies |
| Salary | $21 |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.
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