• Knoxville, TN
  • Part-time
14 days ago

Job Description

Overview
When disaster hits, we rebuild hope - and every successful restoration starts with a clear, accurate estimate. As an Estimator at Southeast Restoration, you’ll play a critical role in our mission: Restoring Lives. Repairing Property. You’re not just a numbers person - you’re a trusted guide in a time of crisis, providing clarity and confidence for those we serve.

Your Impact: Key Responsibilities

  • Property Inspections & Damage Assessment: Conduct comprehensive property inspections to evaluate the extent of damage and determine restoration needs. Document all issues, including structural, electrical, plumbing, and other critical systems.
  • Scope of Work & Estimate Creation: Thoroughly scope losses and generate precise estimates using Xactimate software, ensuring all aspects of the project are covered.
  • Insurance Coordination & Approval: Collaborate directly with insurance adjusters to align on scope, secure necessary approvals, and ensure timely processing of claims.
  • Customer Proposals & Estimates: Create detailed, accurate estimates based on damage assessments and communicate the restoration processes, timelines, and costs clearly to customers and insurance adjusters.
  • Customer Engagement & Support: Meet with property owners to explain the restoration process, set expectations, and provide guidance during stressful times, offering a calm and confident presence.
  • Relationship Building & Sales: Cultivate strong, long-term relationships with existing adjusters, while proactively identifying and developing new business opportunities with additional adjusters to grow the network.
  • Project Handoff & Transition: Seamlessly transition awarded projects to the production team, ensuring all details are clearly communicated and the handoff is smooth for efficient project execution.

Qualifications

  • 2+ years of estimating experience in restoration, construction, or insurance industry
  • Proficiency in Xactimate
  • Exceptional communication and organizational skills
  • High attention to detail and accuracy
  • Comfortable working in a fast-paced, multi-tasking environment

Who Thrives Here

  • People-Centric & Detail-Oriented: You thrive on building strong relationships while managing details to ensure smooth operations.
  • Ownership Mentality: You take pride in your work and follow through on tasks to ensure exceptional outcomes.
  • Solution-Oriented & Resilient: Challenges motivate you, and you excel at problem-solving, especially under pressure.
  • Customer-Focused: You’re passionate about delivering outstanding service, even in high-stress situations, always putting the customer first.
  • Goal-Driven: You’re motivated by clear, measurable targets and the opportunity to earn performance-based rewards.
  • Relationship Builder: You enjoy nurturing connections and cultivating referral sources that help grow the business.
  • Tech-Savvy: You’re comfortable using a variety of technology platforms and devices to streamline processes and enhance customer service.
  • Team Player & Energized by Change: You thrive in a fast-paced, dynamic environment and enjoy collaborating with others to achieve shared goals.

Benefits

  • Competitive Compensation Package
  • Full Health Benefits: Medical, Dental, Vision, Disability & Life
  • Safe Harbor 401K with 4% Company Match
  • Paid Time Off Package including Your Birthday Off Every Year & 5 Paid Mission Trip Days

Ready to join a team that leads with purpose and operates with excellence? Apply now and be part of something meaningful.

Numbers & Facts

LocationKnoxville, TN
Job TypePart-time

Skills

  • Business Developmentunmatched
  • Business Growthunmatched
  • Claims Processingunmatched
  • Communication Skillsunmatched
  • Constructionunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Electricityunmatched
  • Follow Throughunmatched
  • Health Planunmatched
  • Home Inspectionsunmatched
  • Insuranceunmatched
  • Multitaskingunmatched
  • Needs Assessmentunmatched
  • Organizational Skillsunmatched
  • People Managementunmatched
  • Plumbingunmatched
  • Problem Solving Skillsunmatched
  • Process Developmentunmatched
  • Project Executionunmatched
  • Property Maintenanceunmatched
  • Salesunmatched
  • Service Deliveryunmatched
  • Team Playerunmatched
  • Time Managementunmatched

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