Field Installation Project Manager

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Field Installation Project Manager

Miami, FL, United States

Biloxi, MS, United States

Dothan, AL, United States

New Orleans, LA, United States

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Join Hologic in Advancing Women's Health

Hologic is a global leader in women's health, driven by a singular purpose: to help enable healthier lives everywhere, every day. Our innovations in mammography and digital imaging are transforming the way breast cancer is detected and diagnosed, helping clinicians identify disease earlier and with greater accuracy.

As part of our commitment to women's health, we partner closely with healthcare providers to deliver exceptional installation experience for the life-saving technologies they rely on. As a Field Installation Project Manager, you will play a critical role in bringing these advanced imaging solutions to clinical sites, ensuring a smooth, well-coordinated process that supports both patient care and customer satisfaction.

Position Summary

The Field Installation Project Manager is the primary point of contact for the customer throughout the pre-installation and physical installation phases of digital mammography imaging products. This role coordinates all activities related to site planning, equipment delivery, and installation scheduling, ensuring an effortless, well-communicated experience for the customer and internal stakeholders.

Key Responsibilities

• Serve as the sole point of contact for the customer during pre-install and installation phases, working closely with Account Executives and FEs.
• Set up and participate in calls and customer meetings to support a seamless installation experience.
• Review site-planning information with the customer, ensuring all required information is provided, accurate, and approved.
• Work closely with FEs to obtain accurate site information and prepare for installation.
• Notify Sales (Account Executives) and Service Manager when site plans are complete; coordinate walk-throughs with FEs and the customer, including onsite walk-throughs when possible.
• Confirm customer applications for all product lines.
• Maintain the applications scheduling system for clarity and accuracy.
• Analyze scheduling options and present alternative solutions that balance customer needs with the company's best interests.
• Contact IT/Connectivity resources and coordinate meetings or conference calls with the customer to ensure IT requirements are met upon equipment delivery.
• Validate customer-requested ship and delivery dates with install team members.
• Validate site readiness and communicate any schedule changes immediately to minimize impact to manufacturing and revenue recognition, notifying Account Executives and Sales Admin of outstanding items.
• Provide weekly reports and schedules (dates, status changes, demographic information, etc.).
• Oversee installations and engage appropriate resources if problems or delays arise, notifying all relevant parties.
• Provide multiple sources of information to the customer to support a successful installation.
• Review existing Hologic equipment configurations prior to delivery of new equipment to ensure compatibility (hardware, software, connectivity). Procedure steps to be performed by territory CS.

Qualifications

Proven ability to establish, schedule, track, and communicate all activities related to the installation of digital mammography imaging products, including:

• Pre-installation planning and equipment layout
• Site readiness
• Equipment delivery
• Coordination and communication of FE, Connectivity, and Applications activities
• Strong attention to detail and exceptional organizational skills.
• Ability to travel within the assigned territory to meet with customers, contractors, and Hologic service personnel (minimum travel expectation: 30%).
• Technical aptitude and fundamental knowledge of mammography, particularly digital mammography, desired.
• Strong interpersonal skills and ability to build effective relationships with customers and internal teams.

Education

College Degree in a technical discipline required.

Bachelor's Degree preferred.

Experience

5+ years of experience in medical capital equipment site planning and installation coordination.

Specialized Knowledge

• Understanding of architecture as it applies to site planning in a capital equipment installation environment.
• Basic knowledge of standard drafting methods and practices.
• Fundamental knowledge of electrical requirements and networking terminology.

Skills

• Excellent written and oral communication skills, including the ability to address critical customer issues in a sensitive yet effective manner.

• Ability to work with minimal supervision and to prioritize and execute complex scheduling tasks in a multi-tasking, interrupt-driven environment.

• Ability to interpret architectural/construction drawings, including:

• General construction, - Electrical, - Mechanical, - HVAC, - Communications/networking

• Ability to schedule, track, and communicate multiple concurrent activities across multiple customer facilities.

The annualized base salary range for this role is $84,000 to $120,100 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.

Agency And Third-Party Recruiter Notice

Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

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