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Field Nurse Case Manager - Glendale, CA

Gallagher
  • Glendale, California
  • Full-time
27 days ago
Gallagher

Job Description

Introduction:
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.
Overview:

Provides medical management to workers compensation injured employees, performing case management through telephonic and in-person contact with injured workers and medical providers. Coordinates with employers and claims professionals to manage medical care in order to return injured employee to work.  This position will cover the Glendale territory with a travel radius of up to 2 hours.

How you'll make an impact:

Key Responsibilities:  

  • Coordinating medical evaluation and treatment
  • Meeting with physician and injured worker to collaborate on treatment plan and to discuss goals for return to work
  • Keeping employer and referral source updated regarding medical treatment and work status
  • Coordinating ancillary services, e.g. home health, durable medical equipment, and physical therapy.   Communicates with employers to determine job requirements and to explore modified or alternate employment.
  • Discusses and evaluates results of treatment plan with physician and injured worker using Evidence Based Guidelines to ensure effective outcome.
  • Documents case management observations, assessment, and plan.
  • Generates reports for referral source to communicate case status and recommendations.
  • Generates ongoing correspondence to referral source, employer, medical providers, injured worker, and other participants involved in the injured worker's treatment plan.  
  • May participate in telephonic case conferences.  
  • Maintains a minimum caseload of 35 files, and 150 monthly billable hours, with minimum 95% quality compliance.
About you:

Required

  • Nursing or medical degree from an accredited institution with an active Registered Nursing license or medical license within the state of practice or states in which case management is performed.
  • 2-4 years of work experience.  
  • Responsible for completing required and applicable training, in order to maintain proficiency and licensing requirements.
  • Able to travel to appointments within approximately a 2 hour radius.  
  • Intermediate to advanced computer skills; Microsoft Office, Outlook, etc.

Desired:

  • Bachelor's degree preferred.  
  • Worker's Compensation experience is preferred.
  • Certification in related field preferred.
  • 1-3 years of clinical experience preferred.

Work Traits:

  • Demonstrates adequate knowledge of managed care with emphasis on use of criteria, guidelines and national standards of practice.
  • Advanced written and oral communication skills, along with organizational and leadership skills.
  • Self-directed and proactively manage assigned case files.
  • Demonstrates strong time management skills.

 

#LI-HL1 #GBNursing

Compensation and benefits:

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Numbers & Facts

LocationGlendale, California
Job TypeFull-time
IndustryInsurance
Company Size10,000 employees or more
Year Founded1927
Websitehttps://www.ajg.com/

About Company

Gallagher, a global insurance brokerage and risk management services firm, helps clients address risk, protect assets and recover from losses. The products and services we provide keep businesses and institutions running, and enable individuals and families to rebuild their lives. Gallagher is the only insurance broker recognized by the Ethisphere Institute as a World's Most Ethical Company.

Gallagher provides retail and wholesale property and casualty brokerage, alternative risk transfer services, employee benefit consulting, and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services, human resource consulting, and retirement services.

Skills

  • Case Managementunmatched
  • Certified Case Manager (CCM)unmatched
  • Claims Managementunmatched
  • Clinical Medicineunmatched
  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Customer Support/Serviceunmatched
  • Durable Medical Equipmentunmatched
  • File Managementunmatched
  • Healthcare Providersunmatched
  • Home Careunmatched
  • Leadershipunmatched
  • Managed Careunmatched
  • Medical Treatmentunmatched
  • Microsoft Officeunmatched
  • Microsoft Outlookunmatched
  • Nursingunmatched
  • Organizational Skillsunmatched
  • Patient Careunmatched
  • Physical Therapyunmatched
  • Presentation/Verbal Skillsunmatched
  • Process Improvementunmatched
  • Registered Nurse (RN)unmatched
  • Reporting Skillsunmatched
  • Team Playerunmatched
  • Teleconferencingunmatched
  • Time Managementunmatched
  • Treatment Evaluationunmatched
  • Treatment Planunmatched
  • Willing to Travelunmatched
  • Worker's Compensationunmatched
  • Writing Skillsunmatched

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