Field Operations Specialist - Autonomous Robots

Overview

We’re looking for a Field Operations Specialist based in Florida (ideally near Orlando) to support deployment, customer onboarding, and field performance of autonomous equipment.

This is a hands-on, field-first role. You’ll be on-site with customers, solving real problems, training users, and making sure the equipment performs where it actually matters — in the field.

While this role is based in Florida, travel will be frequent and can extend beyond the region as needed.

There’s a high level of independence in this role. Not everything will be perfectly defined, and that’s intentional. You’ll play a key part in how field operations are executed and improved over time.

What You'll Do

• lead on-site equipment setup, configuration, and customer training
• troubleshoot mechanical, electrical, and software issues in real time
• support demos, pilots, and customer-facing engagements
• identify issues, patterns, and opportunities based on field experience
• partner with internal teams to improve performance and execution
• help refine how work gets done in the field

You Must Be Able To

• work independently without needing constant direction
• troubleshoot problems across mechanical, electrical, and software systems
• communicate clearly with both technical and non-technical users
• adapt when priorities shift, or things don’t go as planned
• represent the company confidently in front of customers
• collaborate with teams across different functions and time zones

You Must Have…

• experience in field service, installation, or technical support
• strong customer-facing communication skills
• technical aptitude (robotics, small engines, mechatronics, or similar)
• experience working with software-controlled or automated equipment
• a proactive, problem-solving mindset

Requirements

• must be located in Florida (ideally near Orlando) or be willing to relocate
• overnight travel up to 80%
• day travel up to 90%
• valid driver’s license with a clean driving record
• ability to pass motor vehicle and background checks

Physical Requirements

• lift up to 50 lbs
• stand, stoop, squat, and work at varying heights
• sit or stand for extended periods