Field Operations Technician - Product Engineering Support

ICONMA, LLC

  • Waterloo, IA
  • 5 days ago
  • $37.57–$42.57 Per Hour
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Skills

  • Agricultureunmatched
  • Channel Managementunmatched
  • Cross-Functionalunmatched
  • Data Analysisunmatched
  • Diesel Engineunmatched
  • Electric Motorunmatched
  • Electrical Engineeringunmatched
  • Electricityunmatched
  • Health Planunmatched
  • Identify Issuesunmatched
  • Manufacturing Engineeringunmatched
  • Manufacturing Technologyunmatched
  • Microsoft Officeunmatched
  • On Site Supportunmatched
  • Problem Solving Skillsunmatched
  • Process Developmentunmatched
  • Product Engineeringunmatched
  • Product Supportunmatched
  • Quality Managementunmatched
  • Technical Leadershipunmatched
  • Technical Supportunmatched
  • Writing Skillsunmatched

Description

Our Client, an Agriculture Products company, is looking for a Field Operations Technician for Product Engineering Support at their Waterloo, IA location.
 
Responsibilities:
  • Provide product technical support to PV&V field teams, channel partners, customers on complex product problems while developing channel partners' technical and Customer Support capability.
  • May serve as a resource to other Product Support Representatives, Engineering, and / or Quality Improvement Teams, etc.
  • Following the Problem Resolution Process, takes a lead role in troubleshooting and solving complex problems for field teams, channel partners, or customers using advanced diagnostic skills, and systems and tools to access all existing published information.
  • Under the framework of established processes, takes a lead role in analyzing data from multiple sources and works through cross-functional teams to resolve technical problems on new products.
  • May develop and author solutions/bulletins for complex problems that can be utilized by field teams or channel partners.
  • Provide assistance in gathering identified parts needed for production intent updates.
 
Requirements:
  • Minimum two-year degree in one of the following degrees or a combination of above skills and applicable work experience:
  • Electrical Engineering Technology, Diesel Power Technology, Manufacturing Engineering Technology, Technology Management.
  • Must have the electrical diagnostic background
  • Knowledge of Battery Electric Vehicle Systems.
  • Strong understanding of diesel engine diagnostics including electrical and aftertreatment systems
  • Software Familiarity
  • Microsoft office and Teams
  • Will use propriety diagnostic tools/applications, so must be technically adept.
 
Why Should You Apply?  
#mcb
#alljobs

Numbers & Facts

LocationWaterloo, IA
Salary$37.57–$42.57 Per Hour

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