Strategically evaluates and assess customer and prospect needs through various activities conducted throughout sales cycle
Analyze organizational charts of prospects and customers to uncover decision makers, influencers, and buying centers to progress the sale
Thoroughly research decision makers by persona and industry types in order to formulate solution value proposition
Work with sales leadership to create close plan to include multi-level engagement of customer through various scheduled meetings along the sales process
Facilitates all customer meetings using various technology
Identify internal Concentra stakeholders to include in customer meetings throughout the sales process
Gain formal commitment from customer to utilize services
Exceed sales targets and expectations
Coordinate the timely set-up of Service Package to ensure smooth implementation for customer
Communicate weekly achievements and customer pipeline status to leadership
Meticulously manage a clean, thorough, and up to date sales funnel via CRM in order to forecast customer usage accurately and timely as needed
Maintain thorough understanding of competitive landscape within territory
Field Sales Role- Minimum of 3 days in the field
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Bachelor's Degree from an accredited college or university or equivalent experience
Job-Related Experience
Customarily has at least 1 or more years of sales experience
Job-Related Skills/Competencies
Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Experience with solution and value-based selling
Demonstrated use of Zoom and/or other customer interacting technology
Proven successful service sales experience
Proficiency in all Microsoft Office applications as well as Customer Relationship Management (CRM) software.