Field Service Controls Technician

Cleaning Technologies Group
  • Cincinnati, Ohio
    30+ days ago

    Job Description

    Position: Field Service Controls Technician
    Division: Ransohoff
    Department: Service
    Reports To: Technical Service Manager
    Classification: Hourly, Non-Exempt
     
    Are you a hands-on problem solver with a passion for automation and travel? Do you thrive on variety, love troubleshooting, and enjoy being the go-to expert when machines need a brain and a heartbeat? If so, we want to hear from you!
    We’re looking for a Field Service Controls Technician to join our dynamic Service Team. In this role, you’ll be the face of our company at customer sites across North America and beyond - installing, starting up, and supporting cutting-edge automated machinery in the field.
    What You’ll Be Doing
    • Lead the installation and startup of our high-tech machines at customer facilities.
    • Travel to various customer sites to troubleshoot, repair, and commission equipment.
    • Perform electrical diagnostics and PLC troubleshooting on a wide range of automation equipment.
    • Provide remote support via phone and online tools to assist customers and fellow technicians.
    • Collaborate with engineering on machine runoffs and pre-shipment checks.
    • Train customers and junior technicians on machine operation and troubleshooting.
    • Prepare clear, detailed service reports after field visits.
    • Contribute to continuous improvement by reviewing in-shop builds for potential field issues.
    What You Bring to the Table
    • Associate degree or trade school certification in Electrical Engineering, or 2–3 years of hands-on experience in automation, material handling, or machine controls.
    • Solid knowledge of electrical systems and PLC programming/diagnostics.
    • Strong troubleshooting instincts and the ability to handle multiple projects at once.
    • Excellent communication skills—able to clearly explain technical concepts to a wide range of audiences.
    • Willingness and ability to travel 65–75%, including some international trips.
    Physical & Work Environment
    • Must be able to lift up to 50 lbs unassisted, and work in environments with varying temperatures and noise levels.
    • Expect hands-on work: standing, bending, kneeling, climbing, and getting into tight spaces when needed.
    Perks of the Role
    • Variety! No two days are the same—from machine startups to customer training and everything in between.
    • Travel opportunities across North America (and occasional international trips).
    • Be part of a tight-knit, expert team that's shaping the future of industrial automation.
    • Develop your skills and grow into leadership or advanced technical roles.
    Ready to power up your career and take your skills on the road?
    Apply now and become a key player in delivering innovation, reliability, and service excellence to customers around the country.

    Numbers & Facts

    LocationCincinnati, Ohio
    Websitehttps://www.ctgclean.com/employment-opportunities

    Skills

    • Automationunmatched
    • Communication Skillsunmatched
    • Continuous Improvementunmatched
    • Customer Support/Serviceunmatched
    • Customer Trainingunmatched
    • Electrical Engineeringunmatched
    • Electricityunmatched
    • Equipment Maintenance/Repairunmatched
    • Identify Issuesunmatched
    • Leadershipunmatched
    • Lift/Move 50 Poundsunmatched
    • Machining Operationsunmatched
    • Multitaskingunmatched
    • On Site Supportunmatched
    • Problem Solving Skillsunmatched
    • Programmable Logic Controller (PLC)unmatched
    • Startupunmatched
    • Systems/Internals Programmingunmatched
    • Technical Services Managementunmatched
    • Willing to Travelunmatched

    Be found by employers

    5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

    Level up your application

    Professional resume templates

    Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

    Free resume templates

    Free resume builder

    Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

    Free resume builder