Field Service Engineer

Job description:

Position Summary

The Field Service Technician is responsible for maintaining and servicing inverters and associated capital equipment to ensure maximum system performance and 100% customer satisfaction. This role requires strong electrical troubleshooting capabilities, a safety-first mindset, and the ability to work independently in field environments.

This position requires up to 70% travel, including some nights and weekends.

Key Responsibilities

Perform on-site installation, commissioning, troubleshooting, repair, and maintenance of inverter systems and related equipment

Conduct depot-based repair, testing, and re-certification of inverter units

Execute remote diagnostics and provide technical support via phone and email

Perform root cause analysis on equipment failures and develop corrective action plans

Conduct site audits and recommend reliability improvements

Execute field and office performance testing, failure analysis, and repair planning

Provide multi-level customer training and technical guidance

Prepare detailed service documentation, audit reports, and project progress reports

Support engineering, manufacturing, and sales teams with technical expertise

Act as technical liaison between FIMER Product Group Solar and customers

Support and oversee third-party field personnel when required

Maintain strict adherence to safety standards and procedures

Required Qualifications

3-5 years of industrial field service experience (power electronics preferred)

Bachelor's degree in Electrical Engineering, Electrical Engineering Technology, or equivalent military/technical training

OR Associate's degree with 3+ years of electronic equipment servicing experience

OR High School Diploma/GED with 12+ years of high-voltage electronic servicing experience

AC/DC power conversion and control experience

Strong knowledge of electronics, mechanical principles, and AC/DC power distribution

Ability to troubleshoot electrical and electronic circuits

Ability to read and interpret electrical schematics and mechanical drawings

Experience configuring and repairing communication hardware and software

Strong written and verbal communication skills

Proficiency with standard PC-based work programs and reporting tools

Ability to lift and move objects up to 70 lbs

Valid driver's license and clean Motor Vehicle Report

Ability to travel up to 70%

Preferred Qualifications

Medium Voltage (MV) background

Utility-scale solar or power electronics experience

Technical service or field engineering background with significant on-site experience

Communication systems knowledge

This is a full-time, direct hire opportunity offering competitive pay and excellent benefits designed to support you both professionally and personally.

Benefits include:

Remote work arrangement for flexibility and balance

Immediate insurance coverage starting on your first day

Comprehensive medical, dental, and vision insurance

Employer-paid Life, AD&D, Short-Term, and Long-Term Disability coverage

401(k) plan with employer matching and a non-elective safe harbor contribution

Employee Assistance Program (EAP)

Paid Time Off

15 paid company holidays

About FIMER

FIMER is one of the world's leading manufacturers of renewable energy solutions. Specializing in solar inverter production, FIMER offers a broad portfolio of innovative products serving utility-scale, commercial, and residential markets.

With two global production sites in Italy and India, along with regional training centers worldwide, FIMER operates at the forefront of the global energy transition-delivering reliable, high-performance solutions that support a more sustainable future.

Equal Opportunity Employer

FIMER US is an equal opportunity employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic.