Job Summary
The Field Service Engineer is responsible for providing on-site technical support, including preventive maintenance, troubleshooting, repair, calibration, installation, and customer training for complex analytical instruments. The role requires strong technical expertise, independent problem-solving skills, and a commitment to customer satisfaction while supporting equipment performance and reliability.
Duties & Responsibilities
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Perform preventive maintenance, troubleshooting, repair, and calibration of analytical instruments.
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Install and configure equipment at customer locations.
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Provide customer training on instrument operation and maintenance.
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Diagnose and resolve technical issues using electronic schematics, test equipment, and repair tools.
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Manage service-related inventory and replacement parts.
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Coordinate travel schedules and service assignments efficiently.
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Complete administrative and service documentation accurately.
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Ensure high levels of customer satisfaction through professional technical support.
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Travel frequently to customer sites to perform field service activities.
Requirements
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Experience troubleshooting, repairing, and maintaining complex analytical instruments.
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Ability to work independently and manage service assignments.
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Knowledge of electronic schematics, test equipment, and repair tools.
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Associate degree in Engineering or a related technical field.
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Ability to travel frequently, including overnight travel.
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Valid driver's license and ability to travel as required.
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Strong customer service, communication, and technical problem-solving skills.
Working Place:
New Orleans, Louisiana, United States
Company
:
2026 July 23rd National - Anton Parr