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Field Service Representative - Directed Energy Systems

NexTech Solutions LLC
  • Huntsville, AL
  • Full-time
3 days ago

Job Description

The Opportunity NexTech Solutions (NTS) is seeking a Field Service Representative to provide technical, operational, and maintenance support for Laser Support Equipment (LSE) installed on Directed Energy (DE) systems. This position will serve as the primary customer-facing technical representative, responsible for troubleshooting, repairing, and maintaining power and thermal management subsystems in both field and depot environments. The ideal candidate will have hands-on experience performing preventive maintenance, system diagnostics, and equipment repairs. This role also requires close coordination with customers, program personnel, and engineering teams to resolve technical issues, ensure equipment readiness, and provide timely status updates and reports. Key Responsibilities (Principal Duties and Accountabilities *Essential Functions) Perform routine and advanced maintenance, troubleshooting, and repairs on Laser Support Equipment (LSE) and associated subsystems.Conduct preventive maintenance checks and services (PMCS) to ensure equipment reliability and operational readiness.Perform routine inspections, diagnose equipment malfunctions, and complete necessary repairs or component replacements.Maintain accurate maintenance records, equipment history cards, and service documentation.Prepare and submit required weekly and monthly maintenance reports using Microsoft Office applications.Coordinate with customers, program personnel, and engineering teams to communicate equipment status, troubleshoot issues, and support timely resolution of technical problems.

Numbers & Facts

LocationHuntsville, AL
Job TypeFull-time
IndustryOther/Not Classified
Company Size50 to 99 employees
Year Founded2013
Websitehttp://www.nextechsol.com

About Company

ABOUT NTS

NexTech Solutions is a team of experts and engineers who understand the challenges that Federal agencies face in finding and implementing the best technologies and IT solutions to meet mission requirements. We work with our government customers in the defense and civilian agencies to identify new technologies.

OUR MISSION

NTS empowers our people to solve difficult problems by challenging the status quo; delivering uncompromising technology, unrivaled services, and unwavering support to our clients.

OUR CORE VALUES

COMMITTED TO EXCELLENCE:

We believe that performing to the highest standards, encouraging and promoting excellence through innovation and creativity is fundamental to our ability as an organization.

INNOVATIVE:

We believe that challenging the status quo in a changing world demands embracing life-long learning, staying ahead of the curve, thinking outside of the box, and a dedication to growth.

CUSTOMER-FOCUSED PASSION:

We put our customers at the heart of everything we do. We believe that our people are our greatest asset and that our customers will never love our company until our people love it first. We strive to provide a talented workforce that is paid well, appreciated, listened to, promoted, involved in decisions, and challenged so they can enthusiastically and passionately deliver responsive, timely, quality work.

ETHICAL:

We promote honesty, integrity, and openness in all we do. We act with integrity and honesty in the work we do, the people we interact with, and in the decisions that we make. We are ethical in all interactions and maintain the highest ethical standards. We are accountable to one another and to our partner vendors and customers to whom we serve.

FAIRNESS IN ALL THAT WE DO:

We believe that our greatest potential can only be achieved in a collaborative solutions-oriented environment of common purpose and shared success where everyone is treated fairly.

Skills

  • Documentationunmatched
  • Equipment Maintenance/Repairunmatched
  • Identify Issuesunmatched
  • Maintenance Servicesunmatched
  • Microsoft Officeunmatched
  • On Site Supportunmatched
  • Operational Supportunmatched
  • Power Managementunmatched
  • Preventative Maintenanceunmatched
  • Problem Solving Skillsunmatched
  • Record Keepingunmatched
  • Status Reportsunmatched
  • Thermal Managementunmatched
  • Time Managementunmatched

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