Field Service Representative (FSR)

Seeking a Temporary Field Service Representative (FSR) to support industrial water plant operations. This role focuses on hands-on preventative maintenance, mechanical and electrical troubleshooting, and chemical process support across customer sites.

Key Responsibilities

• Equipment Maintenance & Repair: Perform preventative maintenance and troubleshooting on valves, blowers, ejectors, air compressors, process pumps, and instrumentation.
• Water Chemistry & Operations: Work with analytical instrumentation, calibrated tools, and aggressive chemicals (acids and bases) following strict environmental and safety standards.
• Documentation & Client Relations: Track maintenance tasks, utilize word processing and spreadsheets, and coordinate with project teams and client personnel.

Requirements & Qualifications

• Technical Skills: Hands-on experience with mechanical and basic electrical troubleshooting; ability to use standard hand/calibrated tools.
• Core Competencies: Strong attention to detail, basic water chemistry knowledge, solid communication skills, and self-motivation.
• Software: Basic computer proficiency (spreadsheets, word processing, basic databases).

Work Environment & Physical Demands

• Industrial Setting: Primarily outdoor industrial environment around machinery, electrical panels, and chemical processes.
• Physical Agility: Regular reaching (above/below shoulder height), standing, kneeling, crouching, or crawling, and navigating cramped spaces or ladders.
• Lifting: Regularly lift up to 30 lbs; frequently lift up to 50 lbs.

**Skillset Needed:

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**Required Skills for Hiring

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**Technical Skills

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General knowledge of water chemistry principles

Proficiency with ordinary hand tools and specialized equipment

Experience with safe handling of chemically aggressive fluids (acids, bases)

Testing: turbidity, chlorine, CO2, SDI

**Computer & Administrative Skills

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Spreadsheet creation and management

Create and maintain detailed site paperwork and technical summaries

General computer literacy, familiarity with the Google platform

**Physical Abilities

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Physical coordination sufficient for equipment servicing

Ability to operate and maintain a company vehicle.

Forklift experience a plus.

**Professional Competencies

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Strong customer service and communication skills

Ability to provide detailed technical summaries

Good problem-solving ability

Ability to work independently, and within a team.

**Compliance & Safety

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Ensure compliance with all EHS policies and on-site safety protocols

Ensure adherence to volume and quality specifications

**Soft Skills

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Ability to work fluctuating schedules based on business needs

Ability to learn procedures within a reasonable timeframe.