Field Service Site Specialist

Field Service Site Specialist needs 5 years business experience with significant experience in a sales/service function required, preferably at a customer location

Field Service Site Specialist requires:

BS/BA, preferably chemical engineering, chemistry or related fields or equivalent industry experience.

5 years business experience with significant experience in a sales/service function required, preferably at a customer location.

Must have a strong work ethic and excellent customer relationship skills. Strong communication skills both internally and externally.

Must have strong problem resolution and technical leadership skills. Strong PC capability.

Strong knowledge of phosphate coatings, and adhesive and sealants.

Field Service Site Specialist duties:

Manage the Site/Service functions supporting a Major Automotive OEM.

Responsible for working with automotive pretreatment system, sealer and underbody applications, and additional process areas. Includes: performing daily tests and quality audits to ensure processes are within specifications.

Record results and providing reports to customer management and staff. Must communicate effectively with plant personnel at all levels.

Develop effective account management and service & sales support strategies and activities to cultivate new business opportunities and to provide an outstanding customer service and support commitment.

Develop, manage, and apply organizational resources to provide excellent customer and technical support.

Ensure the rapid resolution of problems and provide technical and product management support across multiple technology platforms.

Maintain high standards and professional image of the company.

Place orders, track shipments, monitor