IDR is seeking a Field Service Supervisor to join one of our top clients for an opportunity in Peachtree Corners, GA. This role leads field execution and quality across multiple low-voltage system types, partnering closely with project leadership to deliver consistent results. You’ll supervise and support technicians/subcontractors, drive field training, and serve as an escalation point to ensure customer expectations, safety, and compliance standards are met.
Position Overview for the Field Service Supervisor:
- Lead field quality control inspections, audits, and surveys to ensure work meets customer specifications and compliance standards
- Provide hands-on field oversight across service work, major projects, and rollouts, including on-site surveys and coordination with project stakeholders
- Train and coach technicians and subcontractors on best practices, client-specific standards, and cutover execution
- Act as a technical liaison and escalation point, providing clear updates and documentation to internal teams and client stakeholders
- Supervise and coordinate a team of technicians/subcontractors while reinforcing safety, certification, and operational standards
Requirements for the Field Service Supervisor:
- 5+ years of hands-on field experience across multiple low-voltage disciplines (voice/data, CCTV, access control, fire/burg, structured cabling)
- Prior experience leading onsite projects/rollouts, directing technicians/subcontractors, and maintaining quality and timelines
- Ability to read and interpret scopes of work, BOMs, project documentation, and technical drawings
- Strong field-based organizational skills, including planning, prioritization, documentation, and client-facing communication
- High School Diploma (or equivalent) required; relevant industry certifications/licenses (e.g., BICSI, low-voltage, security systems) preferred
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.