A leading charitable gaming products company based in Cincinnati, Ohio, is seeking a dedicated technical support professional to troubleshoot and assist customers with gaming equipment. Key responsibilities include diagnosing hardware and software problems, logging service calls, and providing remote support. The ideal candidate holds an associate degree in Computer Technologies and has at least 3 years of experience. A proactive approach to customer satisfaction and the ability to travel extensively are essential for this role.#J-18808-Ljbffr