Salary: $ 107,500.00
We have partnered with an environmental services company in the Chaska, MN area to provide them with a Field Service Technician. Please review the below description and let us know if you are interested.
Prioritized Must Have Skills for the Field Service Technician:
#1. Knowledge of water treatment technologies is required.
#2. Knowledge of plumbing valves, pumps and instruments (pressure, flow, pH, conductivity, ORP, temperature, silica, turbidity, chlorine, etc.) is required.
#3. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, PFDs, P&IDs, general arrangements and procedure manuals.
Responsibilities of the Field Service Technician:
This position requires strong mechanical aptitude, with the ability to support sophisticated water treatment systems, for a wide variety of challenging applications. The Field Service Technicians will repair and commission process technologies such as: reverse osmosis (RO), demineralization (DI), ultraviolet (UV), water softeners, ion exchange, pressure filters, chemicals, ultrafiltration (UF), nanofiltration (NF), etc. This position requires extensive travel (80%), including some international.
- Provides courteous and professional customer service support during field visits.
- Comprehends customer issues/requirements and finds solutions or recommendations.
- Manages all on-site repairs, maintenance and testing tasks.
- Diagnose and troubleshoot errors or technical problems and determine proper solutions.
- Starts-up newly fabricated and installed equipment and trains customers personnel on how to operate the system.
- Works with Electrical Engineering/Automation to troubleshoot and confirm program operation.
- Keeps positive relationships with contractors, customers, engineers and operators.
- Knowledgeable on reference and operating materials for the end user.
- Documents processes followed for service work.
- Produces timely and detailed service reports.
- Maintains confidential operational system information.
- Maintains professional and technical knowledge by attending service trainings, workshops, reviewing professional publications and establishing networks.
- Offers suggestions to improve equipment or department performance.
- Shares technical information with other members of service and engineering departments.
- Available for travel on short notice.
Requirements for the Field Service Technician:
- Associate's degree or equivalent from two-year college or technical school; or five years related experience and/or training; or equivalent combination of education and experience.
- Knowledge of water treatment technologies is required.
- Efficiently able to diagnose and troubleshoot water treatment issues in the field.
- Knowledge of plumbing valves, pumps and instruments (pressure, flow, pH, conductivity, ORP, temperature, silica, turbidity, chlorine, etc.) is required.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, PFDs, P&IDs, general arrangements and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of the organization.
- Ability to work independently or as part of a team.
- Well organized with strong attention to detail.
- Computer skills such as: Word, Excel, RS Linx, RS Logix 500, RS Logix 5000, FactoryTalk View, etc., is preferred but not required.
- Ability to upload and download PLC and HMI programs and troubleshoot ladder logic PLC programs is preferred but not required.
- Other tasks, duties and projects as assigned by management.
- Ability and willingness to expand programming knowledge and skills.
Other Key Requirements:
- 100% In office role
- Extensive travel on short notice (80%) including international.
- No sponsorships or visa holders. No Corp-to-Corp.
Benefits of the Field Service Technician:
- Medical Insurance
- Dental Insurance
- Short Term Disability Insurance
- 401(k)
About the Company:
Cyfle is a global business dedicated to connecting talents worldwide. Our comprehensive RPO services, placement services, and training services help businesses unlock their full potential.