Field Service Technician

Service Technician – Field Service | Buffalo, NY

Join Our Team at JIT Toyota-Lift!
We are seeking a skilled and motivated Service Technician to join our team. This is a field-based position, working independently to diagnose, repair, and service forklifts, sweepers/scrubbers, aerial lifts, and other material handling equipment at customer sites. We have multiple Field Service Technician positions available!

If you're looking for a hands-on role where no two days are the same — and you're ready to grow your career with a trusted, industry-leading company — we want to hear from you.

What You'll Do

As a Field Service Technician, you’ll:

• Diagnose mechanical and electrical issues using strong technical knowledge and company diagnostic tools.

• Inspect, service, and repair equipment based on customer needs and manufacturer specifications.

• Dismantle, repair/replace, and reassemble components to ensure peak equipment performance.

• Perform preventive maintenance and recommend in-shop repairs when needed.

• Maintain and manage parts inventory in your assigned company-provided service van.

• Accurately complete required paperwork and service documentation.

• Uphold safety standards and represent JIT Toyota-Lift with professionalism and pride.

• Stay up to date on industry advancements through company-sponsored training.

• Occasionally support emergency breakdowns via rotating on-call schedule.

Qualifications

Education:

• Required: High school diploma or equivalent

• Preferred: Technical college coursework or certifications

Experience:

• Minimum 2 years of experience in diagnosing, servicing, and repairing forklifts or related equipment (sweepers/scrubbers, lifts, etc.)

• Ability to troubleshoot complex mechanical and electrical systems

• Strong problem-solving and time management skills

• Clean driving record and valid driver’s license required

What We’re Looking For

• A self-starter who can work independently in the field

• Technically skilled with strong mechanical aptitude

• Comfortable using hand/power tools and diagnostic equipment

• Physically able to lift/move equipment and work in various customer environments

• Excellent communication and customer service skills

Location & Travel

• This position is based out of our Buffalo, NY facility

• Regular travel to customer locations in Erie, Niagara, and Wyoming counties

• Company-provided service van included

Working Conditions & Physical Requirements

• Hands-on role involving manual labor, tool usage, and exposure to varying indoor/outdoor environments

• Safety gear provided and required

• Must be able to stand, kneel, lift, and move equipment as needed

Compensation & Benefits

• Competitive pay based on experience

• 401(k) with company match

• Medical, dental, and vision insurance

• Ancillary benefits (life, disability, etc.)

• Paid vacation and sick time

• Tool allowance and boot allowance

• Cell phone stipend

• Company-paid training and development

• Opportunities for advancement for both entry-level and experienced technicians

JIT Toyota-Lift is proud to be an Equal Opportunity Employer.

Note: This job description is not intended to be all-inclusive. Additional duties and responsibilities may be assigned as necessary.