Field Service Technician-Controls

Sterling Engineering, Inc.

Schaumburg, IL

JOB DETAILS
SALARY
SKILLS
Automation, Communication Skills, Customer Relations, Customer Support/Service, Debugging Skills, Electrical Components, Electrical Engineering, Environmental Regulations, Equipment Maintenance/Repair, Ethernet, Human Machine Interface (HMI), Identify Issues, Input/Output, Maintenance - Electrical, Manufacturing, On Site Support, Problem Solving Skills, Programmable Logic Controller (PLC), Retrofit, Time Management, Willing to Travel
LOCATION
Schaumburg, IL
POSTED
30+ days ago
Controls Field Service Technician
Location: Schaumburg, IL
Pay: 45/hr

Overview
We are seeking a hands-on Controls Field Service Technician to support the installation, troubleshooting, and servicing of industrial equipment at customer facilities. This role is highly customer-facing and plays a critical part in resolving both warranty and non-warranty service issues, executing service contracts, and supporting long-term customer relationships. You’ll work with advanced automation and controls systems while representing the company on-site as a trusted technical resource.

Key Responsibilities
  • Troubleshoot and repair mechanical and electrical equipment at customer sites
  • Access and debug PLC and HMI programs using trends and diagnostic tools
  • Make online programming changes for equipment upgrades and retrofits
  • Set up, maintain, and troubleshoot servos, VFDs, remote I/O, Ethernet, and Profibus networks
  • Interpret mechanical drawings and electrical/pneumatic schematics
  • Troubleshoot and service electrical control panels
  • Coordinate with suppliers to resolve technical issues on-site
  • Manage and execute service contracts through completion, including longer-term engagements
  • Travel to domestic and occasional international customer locations
Qualifications
  • Preferred degree in an engineering-related field or equivalent hands-on experience
  • 3–6 years of mechanical and electrical field service experience
  • Strong experience with Rockwell PLCs, HMIs, and servo systems preferred
  • Ability to work in fast-paced, multi-disciplinary environments under tight deadlines
  • Excellent customer service and communication skills
Physical & Work Environment Requirements
  • Ability to stand, walk, bend, reach, push, and pull throughout the workday
  • Lift up to 50 lbs occasionally and up to 10 lbs frequently
  • Visual and hearing acuity sufficient for technical work and communication
  • Work in manufacturing environments with exposure to noise, moving equipment, and electrical systems
  • Ability to wear required PPE for extended periods


Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.

About the Company

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Sterling Engineering, Inc.

Sterling Engineering has been a trusted partner for engineering, project management, and staffing solutions for over five decades. We provide exceptional engineering/technical recruitment and engineering project services to clients nationwide:

 

  • Engineering & Technical Recruitment - With our focus on engineering, technical, and IT, Sterling has the in-depth knowledge, industry expertise, and robust employee pipeline it takes to rapidly find talent for even the most difficult to fill positions. Sterling’s extensive recruitment methodology allows us to engage the most talented employees in the marketplace. We offer exciting work and career-building opportunities for our candidates, along with expert support at every step of the process.

 

  • Engineering Project Services – Our experienced, multi-disciplined team of project managers, engineers, and designers, led by licensed Professional Engineers (PE), provide project management, engineering, design, and Commissioning, Qualification, and Validation (CQV) to manufacturing, OEM, and R&D customers. We work on complex, highly technical projects across a number of industry sectors, and our ability to scale and seamlessly integrate at multiple levels of your organization is what differentiates us.

 

Sterling offers a unique combination of engineering solutions and Best of Staffing level service to help our clients and talent achieve their goals.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1969
WEBSITE
http://www.sterling-engineering.com