Field Service Technician

Equipment International
  • Grand Rapids, Michigan
    30+ days ago

    Job Description

    Are you a technical genius? 

    Join our dynamic team as a Field Service Technician in the industrial laundry sector, where innovation meets expertise! At our company, we don’t just repair and install washers and dryers; we specialize in cutting-edge automated batch washer systems and advanced finishing equipment which utilizes robotics and artificial intelligence capable of ironing, folding and stacking thousands of LBS of laundry per day. We’re seeking a technical genius eager to expand their skills and tackle the challenges posed by our sophisticated machinery. If you’re ready to dive into a rewarding role that blends technology with hands-on problem-solving, we want to hear from you!

    Benefits:

    • Spend more time with your family
    • Hourly rate $28 - $40 plus OT (1.5 times pay) and Emergency (2 times pay)
    • 401(k) with Company Match
    • Blue Cross Blue Shield PPO Medical
    • Vacation, Personal, and Sick Days
    • Start each work day from your home - no need to come to office
    • Company vehicle provided
    • Career Development

    Responsibilities of the role:

    • Travel in company vehicle to local customers to perform maintenance, repair, troubleshooting of existing equipment and installation of new industrial laundry equipment to ensure top product performance
    • Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts
    • Taking pride in your work by keeping equipment clean—a quick, yet impactful, part of our Best-in-Class service.
    • Immediately and accurately process paperwork and perform data entry upon completion of each job
    • Quick responses, timely solutions, and excellent customer service.
    • Maintaining a stock of parts in your company vehicle so you’re always prepared to provide a quick solution, and caring for your vehicle as if it were your own.
    • Communicate effectively with service manager, parts department, and customers to facilitate accurate work product

    Requirements:

    • 1 year experience in industrial/manufacturing equipment repair or technical/trade school
    • Valid driver's license and clean driving record
    • Strong electrical/mechanical ability
    • Use Multimeter
    • Ability to troubleshoot
    • Professional demeanor
    • Able to lift 50 – 100 Lbs.

     

    Numbers & Facts

    LocationGrand Rapids, Michigan
    Websiteequipment-international.com

    Skills

    • Artificial Intelligence (AI)unmatched
    • Career Developmentunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Data Entryunmatched
    • Driver's Licenseunmatched
    • Electricityunmatched
    • Identify Issuesunmatched
    • Laundryunmatched
    • Lift/Move 100 Poundsunmatched
    • Lift/Move 50 Poundsunmatched
    • Maintenance Servicesunmatched
    • Manufacturing Equipment Maintenanceunmatched
    • On Site Supportunmatched
    • Preferred Provider Organization (PPO)unmatched
    • Problem Solving Skillsunmatched
    • Roboticsunmatched
    • Time Managementunmatched
    • Travel Industryunmatched
    • Willing to Travelunmatched

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