Field Service Technician

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
 
Job Title: Field Service Technician 
Location: Junction City, OR
 
About Us
Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies – from compressors to precision handling of liquids, gasses, and powers – to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.  
 
Job Overview:
We are seeking a skilled, safety-focused Service Technician to install, commission, maintain, diagnose, and repair industrial glycol and refrigeration chillers at customer locations. This position serves as a technical representative of the company and is responsible for restoring equipment performance, resolving customer concerns, and documenting service work accurately. The ideal candidate combines strong refrigeration, electrical, mechanical, and controls knowledge with sound judgment, professional communication, and the ability to work independently in the field.

Responsibilities:

• Install, commission, inspect, maintain, troubleshoot, and repair industrial chillers, refrigeration systems, and related equipment at customer sites.
• Review service documentation, engineering drawings, wiring diagrams, manuals, and specifications to support effective field service activities.
• Diagnose and resolve refrigeration, mechanical, electrical, hydraulic, and controls-related issues using systematic troubleshooting methods and performance testing.
• Perform refrigerant handling activities including leak detection, pressure testing, recovery, evacuation, charging, and system performance verification in accordance with approved procedures.
• Configure, troubleshoot, and verify PLCs, HMIs, variable frequency drives (VFDs), alarms, safety systems, control logic, and communication networks.
• Provide technical support, customer training, and clear communication regarding equipment conditions, repair recommendations, operational best practices, and follow-up actions.
• Complete preventive maintenance, warranty repairs, equipment modifications, component replacements, field corrective actions, and accurate service documentation.
• Coordinate with internal teams, identify replacement parts needs, maintain service tools and equipment, participate in on-call support, and uphold professional customer service standards.

• High school diploma or equivalent.
• Working knowledge of common hand tools, power tools, multimeters, gauges, vacuum pumps, refrigerant scales, and electronic leak detectors.
• Ability to read electrical schematics, refrigeration piping diagrams, technical manuals, and written service procedures.
• Ability to perform basic electrical and refrigeration calculations and interpret operating data.
• Ability to diagnose problems using a logical, safe, and step-by-step process.
• Ability to work independently, manage time, make field decisions within established authority, and request support when needed.
• Basic computer skills and ability to complete digital reports, email communication, timekeeping, and service documentation.
• Willingness and ability to travel, including overnight travel, according to business and customer needs.
• Ability to work flexible hours and participate in after-hours service coverage when required.
• Valid driver's license and an acceptable driving record consistent with company requirements.

• Strong mechanical and electrical aptitude with experience troubleshooting equipment or systems. 
• Strong written and verbal communication skills, including the ability to explain technical issues to customers. 
• Reliable attendance, professional conduct, and a strong safety mindset.

• Previous commercial or industrial HVAC, refrigeration, chiller, field-service, commissioning, or industrial-maintenance experience.
• EPA Section 608 Universal Certification or the ability to obtain certification within an established timeframe.
• Experience recovering, evacuating, charging, and documenting refrigerants in accordance with applicable requirements.
• Strong understanding of refrigeration principles, including pressure-temperature relationships, superheat, subcooling, heat transfer, and system capacity.
• Experience servicing compressors, pumps, heat exchangers, expansion valves, solenoid valves, pressure controls, and temperature sensors.
• Knowledge of three-phase power, control voltage, motors, contactors, relays, transformers, circuit protection, and variable-frequency drives.
• Experience using multimeters, clamp meters, megohmmeters, micron gauges, refrigerant scales, data loggers, and electronic leak detectors.
• Experience navigating, programming, configuring, or troubleshooting PLCs, HMIs, programmable controllers, or building-management communication systems.
• Experience with glycol systems, process cooling, custom-engineered equipment, or large industrial chillers.
• Brazing experience or brazing certification.
• OSHA, NFPA 70E, lockout/tagout, fall-protection, lift, rigging, or other relevant safety training.
• Technical degree, HVAC or refrigeration apprenticeship, military technical training, or equivalent hands-on experience.

Travel & Work Arrangements/Requirements: 

• Approximately 75–90% travel is expected. Most travel is outside Oregon, with assignments across the United States. Local or regional assignments may also require overnight stays. Candidates must be comfortable with frequent travel and time away from home. 

What we Offer
At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com. #jco