Field Service Technician

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Your skills

• Minimum of 2-3 years of experience in IT support, including printers, servers, data centers, or enterprise-level projects
• Experience troubleshooting hardware, software, and networking issues
• Strong customer service and client-facing communication skills
• Willingness to commute long distances between customer sites
• Ability to work independently and manage multiple service needs
• Availability to support rotational schedules or on-call coverage when required
• Experience supporting HP servers or enterprise infrastructure preferred
• This role is an Hourly Non- Exempt position with a targeted hourly range of $26- $28 USD based on experience and skillsets.

Your tasks

Key Responsibilities:

• Provide technical support for PCs, printers, servers, and data center equipment

• Communicate professionally with clients and ensure satisfaction

• Install, upgrade, and repair IT hardware and infrastructure

• Collaborate with dispatch, engineers, and project teams

• Troubleshoot hardware, software, and network issues

• Support HP servers and enterprise environments

• Track inventory and provide service updates

Be part of us

Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work Certified in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids Family.

Your benefits

• Health/ Medical insurance
• Vision Insurance
• Life insurance
• Disability Insurance
• Dental insurance
• Flexible spending account FSA
• Internal career development program
• Car Allowance/ KM Allowance