Field Service Technician

JSG is a professional search firm, seeking a Field Service Technician to provide preventative maintenance and repair services on Arjo’s medical equipment on-site at hospitals in western North Carolina and eastern parts of Tennessee and Kentucky. 
This role will require applying a detailed understanding of electromechanical systems and the tools and processes required to complete the work. Daily focus will be on high-quality equipment service and on building customer relationships to drive growth opportunities.
The selected technician, working remotely, should reside around Greensboro/Winston-Salem to stay central to the hospital customers that require regular visits. 40% overnight travel. 

Day-to-day functions:

• Maintenance, repair, installations, upgrades, and in-servicing at customer locations (medical facilities).
• Technical diagnosis and repair cost estimates on customer-owned medical equipment.
• Assists the Sales team in marketing company equipment (joint calls, in-services, sales leads, demo and trade show set-up, etc).
• Grow Service Contracts revenue through service contracts and renewal of existing service contracts.
• Align with all health and safety codes and procedures as mandated by company policy, customer requirements, and regulatory agencies.
• Completed and submit accurate reporting.
• Spare parts inventory management.
• Daily driving to customer locations (medical facilities); 40% overnight travel. 

 
QUALIFICATIONS:

• High School Diploma or GED required.  (Associate’s Degree in an Electrical or Mechanical field preferred)
• Repair and maintenance experience with electromechanical equipment.
• Electrical and mechanical assembly.
• Training and/or certifications preferred.
• Sales experience preferred.
• Ability to read and understand mechanical and electrical schematics.
• Must possess and maintain a valid driver’s license.
• Lift up to 30 pounds and push/pull 75 pounds. 
• $28-31/hr (DOE) plus OT and Bonus
• Benefits begin on day-1
• Full family health/vision/dental coverage
• Paid time off
• Employer-matched 401k plan
• Paid training

** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.