Field Service Technician (Remote/East Coast)

Search Made Easy
  • New York City, New York
  • Remote
    Today

    Job Description

    Field Service Technician II

    Location: EAST COAST (Home-based; regional travel across East Coast- FL, GA, NJ, NYC)


    Overview

    Search Made Easy is partnering with a leading medical-device manufacturer to find a Field Service Technician II. You will install, maintain and repair precision equipment in ISO-regulated environments, working out of NY, NJ, GA, FL with 75-90% domestic travel through Salary Target is between $85K-$95K along with a standard benefits package. Primary service areas are Miami and/or NYC/NJ


    Key Responsibilities


    • On-site installation, calibration, preventive maintenance and repair of electromechanical and optical systems
    • Electrical troubleshooting using multimeter, oscilloscope and service manuals
    • Read and update schematics, wiring diagrams, BOMs and service reports
    • Provide Level-2 phone support and escalate complex issues to engineering
    • Maintain accurate service documentation in CRM and ERP systems
    • Train end users on safe operation and support regulatory audits


    Must-Have Qualifications


    • Associate’s degree or equivalent hands-on experience in electronics, mechatronics or a related technical field
    • Four or more years of field-service experience in a medical-device or ISO 13485 environment
    • Strong electrical troubleshooting skills and ability to interpret technical drawings
    • Excellent customer-service orientation and clear verbal and written communication
    • Valid driver’s license and willingness to travel 75–90 percent domestically


    Nice to Have


    • Experience with laser or optical medical-aesthetic devices
    • Familiarity with NetSuite, Salesforce or similar CRM/ERP platforms
    • Background in regulated industries or military maintenance


    What’s in It for You


    • Competitive base salary plus travel per diem and vehicle allowance
    • Comprehensive benefits package (medical, dental, vision, 401(k))
    • Ongoing technical training and career development
    • Opportunity to work with state-of-the-art medical-device technology


    How to Apply

    Click apply here OR email your resume and a brief cover note explaining your technical background and availability to info@thesme.org with the subject line “Field Service Tech II- EAST.”


    Search Made Easy is an equal opportunity recruitment firm. We are committed to a policy of non-discrimination and adhere to data protection laws. For comprehensive details on our practices, please visit our . By applying, you consent to the processing of your personal data in accordance with these policies. By applying you also understand that only qualified candidates will be contacted and that no employer-employee relationship between you and Search Made Easy or its clients exists. If you require accommodations during the recruitment process, please email us at info@thesme.org with your request at the time of application. All information is handled in compliance with applicable laws and strictly for legitimate business needs.


    Numbers & Facts

    LocationNew York City, New York (
    Remote
    )
    Websitehttps://www.thesme.org/privacy

    Skills

    • Bill of Materials (BOM)unmatched
    • Calibrationunmatched
    • Customer Relationship Management (CRM)unmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer Support/Serviceunmatched
    • Diversity Recruitingunmatched
    • Documentationunmatched
    • Driver's Licenseunmatched
    • ERP (Enterprise Resource Planning)unmatched
    • Electrical Wiringunmatched
    • Electricityunmatched
    • Electromechanical Systemsunmatched
    • Electronicsunmatched
    • Equipment Maintenance/Repairunmatched
    • ISO (International Organization for Standardization)unmatched
    • Identify Issuesunmatched
    • Information/Data Security (InfoSec)unmatched
    • Maintenance - Electricalunmatched
    • Maintenance Servicesunmatched
    • Medical Equipmentunmatched
    • Military Industryunmatched
    • NetSuiteunmatched
    • On Site Supportunmatched
    • Operational Supportunmatched
    • Oscilloscopeunmatched
    • Presentation/Verbal Skillsunmatched
    • Preventative Maintenanceunmatched
    • Regulationsunmatched
    • Salesforce.comunmatched
    • Schematicsunmatched
    • Technical Drawingunmatched
    • Technical Trainingunmatched
    • Willing to Travelunmatched

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