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Skills
Caterpillar Equipmentunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Diesel Engineunmatched
Electrical Componentsunmatched
Electrical Engineeringunmatched
Electromechanicsunmatched
Equipment Maintenance/Repairunmatched
Establish Prioritiesunmatched
Hazardous Materials/Substancesunmatched
Hydraulic Engineeringunmatched
Identify Issuesunmatched
Interpersonal Skillsunmatched
Machine Toolunmatched
Maintenance - Electricalunmatched
Maintenance Servicesunmatched
Microprocessorunmatched
On Site Supportunmatched
Operating Systemsunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Pumpsunmatched
Safety Processunmatched
Schematicsunmatched
Staff Motivationunmatched
Test Equipmentunmatched
Testingunmatched
Time Managementunmatched
User Documentationunmatched
Writing Skillsunmatched
Description
Overview:
The Field Service Technician assumes a high level of responsibility early. Successful Field Service Technicians are fast learners, self-motivated and independent workers. They have the ability to work under pressure and the willingness to work in varying conditions. Field Service Technicians receive intensive training in troubleshooting, technical procedures, and safety.
Blanchard Machinery Company is committed to fostering a high-performance work culture with challenging work opportunities that inspire high quality results. Some of the benefits of joining our team are:
Competitive Pay.
Benefits: Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and much more.
Exposure to world-class CAT training and development.
A friendly and supportive work environment.
Continuous exposure to learning and new technologies
Opportunities for advancement
Responsibilities:
Maintain, troubleshoot, and repair of all types mechanical and hydraulic- and diesel-powered equipment, including; diesel engines, transmissions, drive train components, winches, high pressure pumps, centrifugal pumps, air compressors, microprocessor controls, electro-mechanical equipment, hydraulic systems, pneumatic systems, gearboxes, PTO's, 12/24v electrical systems, equipment cabs and controls, chassis and suspension, A/C systems etc.
Perform inspections and test equipment for proper operation.
Install and/or repair new or reconditioned parts.
Complete paperwork, including parts requisitions/returns, time-cards, and service reports.
Utilize diagnostic equipment and systems to assist in repairs.
Maintain service truck and all equipment on the service truck.
Ensure total customer service through direct customer interactions.
Represent Blanchard Machinery by consistently exhibiting a professional manner, arriving on time and communicating with the customer throughout the repair process.
Qualifications:
High school diploma or equivalent required.
3+ years of heavy equipment experience required.
Previous experience on CAT equipment is a plus.
Must demonstrate knowledge of troubleshooting techniques and proper repair procedures.
Ability to read and interpret electrical and hydraulic schematics, operating and maintenance service manuals.
Possess advanced working knowledge of equipment operation and associated operating systems.
Ability to operate lifting devices.
Ability to use diagnostic equipment.
Familiarization of electronic cables, connections, and sensors.
Excellent interpersonal and written/oral communication skills are required.
A demonstrated commitment to accuracy, organization and ability to prioritize tasks is required.
Possess strong problem solving skills, have the ability to set and keep priorities and be able to handle stress associated with a fast paced environment and deadlines.
Working Conditions
The physical environment requires the employee to work both inside (non-climate controlled) and outside in heat/cold, wet/humid, and dry/arid conditions.
Required to use personal protective equipment to prevent exposure to injury and/or hazardous materials.