Field Service Technician — Truck-Mounted Lifting Systems

Do you thrive on solving tough mechanical, hydraulic, and electrical problems in the field? At PALFINGER—an innovation leader in cranes and lifting solutions for 90+ years—you’ll keep essential equipment moving while growing your career.

Role snapshot

• Location: Remote, based in Charlotte, NC
• Reports to: Regional Field Service Manager

What you will do

• Troubleshoot and repair articulating cranes, truck-mounted forklifts, conveyors, trucks, and trailers at customer sites.
• Deliver quarterly preventive maintenance aligned to customer plans, complete annual DOT inspections, and perform warranty repairs.
• Respond to emergency/unscheduled service requests during and outside normal business hours.
• Communicate findings and recommendations to job-site leaders and fleet managers.
• Produce accurate service documentation: estimates, work-order approvals, parts ordering/recording, labor tracking, and inventory updates.
• Adhere to all applicable state and federal safety regulations.
• Maintain a clean, organized company vehicle and work area.

What you need to bring

• Solid experience in mechanical systems, hydraulics, electrical diagnostics, and welding.
• Ability to work in all weather; able to sit, stand, bend, squat, crouch, reach, and lift 75+ lbs for extended periods.
• 3 years of mechanical experience or training, preferably with articulating cranes and forklifts.
• English reading, writing, and speaking proficiency.
• CDL (or willingness to obtain within 60 days).
• Personal tool set (PALFINGER provides proprietary tools).

Proficiency areas

• Driver’s license and safe driving record
• Construction equipment maintenance
• Heavy equipment repair
• Equipment troubleshooting and diagnostics
• Mechanical troubleshooting
• Hydraulic systems, components, and fault-finding
• Electrical/electronic systems and heavy-equipment diagnostics
• Lift truck service and maintenance
• Crane and lifting equipment systems
• Aerial and utility equipment systems
• Equipment repair and preventive maintenance

Rewards & benefits

• Competitive compensation
• 401(k) with company match
• Medical, dental, vision, life, AD&D, and short- and long-term disability (state-dependent); wellness program
• Paid company holidays and PTO
• Training and advancement opportunities

Notes

This posting summarizes the role’s typical scope and may not list every responsibility; additional duties may be assigned.

PALFINGER is not utilizing any external recruiting agencies for this opportunity.

Equal Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Vet/Disabled