Field Services Manager / Safety Manager

Job Title: Field Services ManagerCompany: Metropolitan Warehouse & DeliveryRole at a GlanceReports to: Director of Field ServicesDepartment: Field ServicesEmployment type: Full-time, exemptDirect reports: None (individual contributor)Location: Field-based; home-based with extensive multi-location travel (Preferable Locations: Chicago or Houston)Travel: Up to 75%; company vehicle providedAbout Metropolitan Warehouse and DeliveryMetropolitan Warehouse and Delivery is the premier final-mile storage and delivery company for newfurniture, with more than 48 locations across the United States. We receive inbound goods fromoverseas containers and domestic furniture manufacturers and store product across our network.We partner with independent contractors to complete final-mile delivery to residential customers.Services include doorstep delivery, inside delivery, unpacking, debris removal, and assembly.Why This RoleThis is a high-visibility position working directly with the Director of Field Services. You will gain hands-on exposure to safety, compliance, and training strategy across our entire national network.Metropolitan views this role as a development path within Field Services leadership. For the rightcandidate, it offers meaningful opportunities for growth and advancement as the department evolves.Position SummaryThe Field Services Manager reports directly to the Director of Field Services and owns safety,compliance, and facility-support work across the majority of Metropolitan's locations. The role centerson three core programs:1. Warehouse safety and quality audits covering OSHA, ANSI, and FMCSA compliance2. Safety toolbox talk program for warehouse teams and independent contractors3. Powered Industrial Truck (PIT) safety compliance, including Train the Trainer and operator4. certificationBecause the role covers most of the company's locations, it requires travel of up to 75% using acompany-provided vehicle.Key ResponsibilitiesWarehouse Safety and Quality Audits• Conduct warehouse safety and quality audits (OSHA, ANSI, etc.) across covered locations,including audits of PIT operators and equipment and files.• Perform racking, dock, and facility inspections to identify and correct safety and complianceissues.• Ensure ongoing compliance with OSHA, ANSI, and FMCSA regulations at all covered locations.Safety Toolbox Talk Program• Support Metropolitan's daily toolbox talk program for warehouse teams and independentcontractors, delivered in English and Spanish.• Create matching bilingual safety flyers for posting at each location.Powered Industrial Truck (PIT) Safety Compliance• Serve as an authorized Field Services PIT/forklift Train the Trainer instructor.• Ensure all PIT operators at covered locations are fully qualified, certified, and supervised percompany and OSHA requirements.• Maintain training and certification documentation and submit completed files through theestablished company process.• Monitor sites for compliance gaps and help reduce citation risk.Multi-Location Field Support• Travel to the majority of Metropolitan's 48+ locations (up to 75% travel annually) using acompany vehicle.• Conduct on-site safety walks, audits, and hands-on coaching for warehouse management,warehouse teams, and independent contractors.• Serve as the on-the-ground extension of the Field Services team, driving consistent safetypractices and standards across the network.Qualifications• 3+ years of relevant experience in warehouse/distribution operations, safety, or field services• OSHA 30 certification (required)• Valid driver's license with an acceptable driving record (required)• Strong training, facilitation, and written communication skills• Comfortable working independently across a large, multi-site territoryTravel and Work Environment• Travel up to 75% to Metropolitan locations nationwide; company vehicle provided.• Regular exposure to active warehouse environments, including loading docks and areas withpowered industrial equipment.• Extended periods of driving, walking, and standing, including in facilities with varyingenvironmental conditions.#OS123