Job Description
As a Field Services Operations Lead, you'll drive the consistency, efficiency and quality of work completed by employees in all field services channels in your designated division. This includes delivery, installation, business services and service partner labor. You'll also manage all controllable fulfillment expenses, skill requirements (certifications and assessments) and HR maintenance in your assigned area.
This role is remote eligible, which means you would work virtually from home or another non-Best Buy location.
Location Requirement: Candidates must reside in the Eastern U.S., including the Great Lakes, Mid-Atlantic, New England, Southeast, and Gulf Coast regions.
What you'll do
This role is remote eligible, which means you would work virtually from home or another non-Best Buy location.
Location Requirement: Candidates must reside in the Eastern U.S., including the Great Lakes, Mid-Atlantic, New England, Southeast, and Gulf Coast regions.
What you'll do
- Oversee fleet management for your area of responsibility, including rental statuses, fuel cards, parking locations, registration, maintenance, repairs and recalls
- Manage payroll and labor, including overtime reporting, timesheet exceptions and weekly payroll approval
- Provide coaching on operational gaps to appropriate leaders and employees
- Maintain all resources, such as supplies, technology and tools
- Validate asset management processes are followed
- Coordinate the talent acquisition process, including posting roles, conducting phone screens, and scheduling interviews
Basic qualifications
- 1 year of experience in sales, services, customer service or related field
- Ability to convey information clearly in writing and verbally
- Ability to build and maintain strong working relationships across teams
- Ability to prioritize and manage multip
Numbers & Facts
| Location | Baton Rouge, Louisiana |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1966 |
| Website | http://www.bestbuy-jobs.com/ |
About Company
Energetic teams. Fun atmosphere. Exciting opportunities.
That’s what you’ll find at Best Buy. Care to join us?
You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.
Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.
When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.
So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.
Skills
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