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Field Support Level 1

Mitchell Martin

Indianapolis, IN

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JOB DETAILS
SALARY
$20–$26 Per Hour
SKILLS
Analysis Skills, Call Centers, Communication Skills, Driver's License, Identify Issues, Information Systems/Technology IS/IT Administration, Inventory Management, Leadership, Local Area Network (LAN), Microsoft Office, Network Administration/Management, On Site Support, Onboarding, Operational Audit, Outpatient Care, Preventative Maintenance, Printers, Problem Solving Skills, Systems Maintenance, TCP/IP (Transmission Control Protocol/Internet Protocol), Technical Support, Wide Area Network (WAN), Willing to Travel
LOCATION
Indianapolis, IN
POSTED
Today
Title: Field Support Level 1                

Location: :  Indianapolis , IN
Position Type: Contract

Compensation
Pay Range:$20.00-$26.00 Per Hr

Description
The position involves providing IT support for a group of outpatient imaging centers and call centers in the:  Indianapolis , IN area. 
This is a contract role requiring strong problem-solving skills and the ability to support various systems and equipment. 
The role demands effective communication and collaboration with both internal teams and external vendors.
Support users across multiple systems and equipment types.
Provide onsite and remote troubleshooting and support.
Collaborate with leadership to meet hardware and software needs.
Visit sites to resolve issues and ensure IT readiness for projects.
Maintain and implement system updates and changes.
Ensure security practices are upheld and deficiencies addressed.
Manage inventory and perform preventative maintenance.

Key Responsibilities
Collaborate with operational leadership to assess and deliver on IT needs.
Monitor and resolve issues, service tickets, and projects.
Communicate with leadership to prepare for ongoing and future projects.
Assist with installation, configuration, and troubleshooting of IT equipment.
Maintain knowledge of systems and participate in continuing education.

Qualifications
Bachelor's or Associate's degree in a related technical field or equivalent IT support experience.
Strong operational and analytical abilities with excellent communication skills.
In-depth knowledge of PCs, printers, servers, and network operations.
Proficiency in problem determination and resolution.
Valid driver's license and ability to travel between sites as needed.

Core Technologies
PCs | Printers | Network Operations | LAN/WAN | TCP/IP Protocol | Microsoft Office

Contact Authorization:
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here https://www.mitchellmartin.com/privacy-policy. 

Onboarding Expectations
Learn more about our Onboarding Process here https://youtu.be/rjV_NFYjyY4  

EEO Statement
Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement 


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About the Company

M

Mitchell Martin

OUR FOCUS IS GROWTH

It’s not just about filling job openings.  It’s about enabling growth and inspiring success.  That’s what we do.

Mitchell Martin is one of the nation’s largest staffing companies, with offices throughout the US as well as in India and the Philippines.  We help drive success for both people and companies by helping them achieve positive growth.   We do this by building strong relationships and developing a deep understanding of the people we work with, in order to facilitate the best matches for both sides of the equation.    

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1984
WEBSITE
https://www.mitchellmartin.com

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