Field Support Senior Advisor (Executive)

Elevance Health
  • Indianapolis, Indiana
  • Instant Apply
1 day ago

Job Description

Field Support Senior Advisor (Executive)

Location: This role requires associates to work from the office in Indianapolis, Indiana full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

The Field Support Senior Advisor (Executive) role involves providing dedicated, high-level technical assistance and support to c-suite and senior level executives. This role goes beyond standard help desk or field support duties and often involves managing complex issues, ensuring minimal disruption to executive functions. Discretion and confidentiality, trust and dependability are paramount.

This role includes potential travel up to 30% and can be short notice since based on the executive needs for travel reasoning, event, meeting.

How you will make an impact:
  • High-Level Support: Provide "concierge-style" technical support to executives, often including support for remote work, specialized hardware (e.g., A/V equipment for meetings), and VIP service. Assist customers in planning moves by making technical recommendations and answering logistical questions.
  • Advanced Troubleshooting: Diagnose and resolve complex technical issues related to software, hardware, networking, mobile devices, and third-party applications (e.g., Microsoft 365, Active Directory). Provide direction to othe

    Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

    Who We Are

    Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

    How We Work

    At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

    We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

    Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

    The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

    Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact

    elevancehealthjobssupport@elevancehealth.com

    for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act

Numbers & Facts

LocationIndianapolis, Indiana

Skills

  • Audiovisualunmatched
  • Customer Support/Serviceunmatched
  • Healthcareunmatched
  • Help Deskunmatched
  • Identify Issuesunmatched
  • Microsoft Active Directoryunmatched
  • Mobile Devicesunmatched
  • On Site Supportunmatched
  • Problem Solving Skillsunmatched
  • Team Playerunmatched
  • Technical Supportunmatched
  • Willing to Travelunmatched
  • Work From Homeunmatched

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