Job Description
Job Title: Field Technical Support Consultant II
Location: Seattle, WA
Duration: 24-Months
Job Summary
Seeking an experienced Field Technical Support professional to provide onsite technical support for PCs, laptops, workstations, printers, and related hardware technologies. The individual will perform diagnostics, break-fix repairs, installations, and troubleshooting activities while delivering exceptional customer service.
Responsibilities
Required Qualifications
Location: Seattle, WA
Duration: 24-Months
Job Summary
Seeking an experienced Field Technical Support professional to provide onsite technical support for PCs, laptops, workstations, printers, and related hardware technologies. The individual will perform diagnostics, break-fix repairs, installations, and troubleshooting activities while delivering exceptional customer service.
Responsibilities
- Perform onsite diagnosis and repair of hardware-related issues.
- Support laptops, desktops, workstations, and printer equipment.
- Complete hardware replacements, installations, and system configurations.
- Troubleshoot operating system and basic networking issues.
- Document service activities and maintain accurate records.
- Work directly with customers to resolve technical concerns.
- Coordinate with internal support teams for escalated incidents.
- Manage multiple service requests while meeting response expectations.
Required Qualifications
- Experience supporting PC, laptop, workstation, or printer hardware.
- Strong troubleshooting and break-fix repair skills.
- Familiarity with Windows environments and basic networking concepts.
- Excellent customer-facing communication skills.
- Ability to work independently in a fast-paced environment.
- Comfortable lifting equipment and traveling to customer locations when required.
Numbers & Facts
| Location | Seattle, WA |
| Industry | Other/Not Classified |
| Company Size | 100 to 499 employees |
| Year Founded | 1998 |
| Website | www.eteaminc.com |
About Company
Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
Skills
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