Field Technician II - Lead Accessibility Installer

Westside Medical Supply
  • Rochester, NY
  • Full-time
  • Instant Apply
20 days ago

Job Description

Field Technician II – Lead Accessibility Installer

 

Join the Team at Westside Medical Supply – New York's Leading DME and Home Accessibility Company!

Westside Medical Supply is seeking an experienced Lead Home Modification Technician to join our team. This hands-on role is ideal for someone skilled in construction, carpentry, mechanical repairs, and creative problem-solving.

You'll lead residential accessibility projects and installs - helping customers live more safely and independently.

What You'll Do

  • Complete home modifications such as grab bars, bathroom upgrades, bathtub cutouts, ramps, decks, railings, and floor-to-ceiling poles.
  • Install, troubleshoot, service, and repair patient lifts, stairlifts, and other medical and accessibility equipment.
  • Assess project needs, identify solutions, and estimate parts, materials, and labor.
  • Complete safe, high-quality work following manufacturer specifications and company standards.
  • Document estimates, measurements, photos, repairs, and recommendations for the coordination team.
  • Communicate professionally and compassionately with customers, caregivers, and coworkers.
  • Maintain company vehicles, tools, and work areas; assist with warehouse and facility needs as assigned.
  • Collaborate with other technicians, share knowledge, and participate in cross-training.

What We're Looking For

We are looking for someone who:

  • Has hands-on experience with tools and strong mechanical and troubleshooting skills.
  • Has experience in mechanical repair (preferred), carpentry, construction, remodeling, maintenance, or electrical work.
  • Can plan and complete installations, read technical instructions, and work safely and independently.
  • Is organized, dependable, detail-oriented, and committed to quality workmanship.
  • Communicates clearly, treats customers with compassion, and works well with a team.
  • Has a valid driver's license with an acceptable driving record.
  • Has a high school diploma or equivalent and is willing to learn new products and skills.

Growth & Development

As a lead-level technician, you'll help support team knowledge-sharing, cross-training, and consistent work procedures. You'll continue developing expertise across home modifications, equipment service, and other Technician department responsibilities.

Physical Requirements

This active role involves lifting, carrying, pushing, or pulling 100-150lbs. or more, with or without reasonable accommodation; frequent bending, kneeling, climbing, and reaching; and working indoors and outdoors. Regular travel to customer homes, facilities, and job sites is required.

If you enjoy hands-on projects, solving problems, and making a difference for customers, we'd love to hear from you!

Apply today and grow with Westside Medical Supply!

Numbers & Facts

LocationRochester, NY
Job TypeFull-time

Skills

  • Carpentryunmatched
  • Communication Skillsunmatched
  • Constructionunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Driver's Licenseunmatched
  • Durable Medical Equipmentunmatched
  • Educational Technologyunmatched
  • Equipment Maintenance/Repairunmatched
  • Identify Issuesunmatched
  • Maintenance - Electricalunmatched
  • Medical Equipmentunmatched
  • Needs Assessmentunmatched
  • On Site Supportunmatched
  • Organizational Skillsunmatched
  • Problem Solving Skillsunmatched
  • Project Evaluationunmatched
  • Remodelingunmatched
  • Team Playerunmatched
  • Warehousingunmatched
  • Willing to Travelunmatched

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