Field Trainer

POSITION PURPOSE AND SUMMARY

The Training Manager is responsible to deliver, reinforce and communicate enterprise-wide training, programming and certifications for ESA Company Owned and Franchise hotels. They are the training subject matter experts, sharing information on changes to enterprise curricula, results of learning metrics/compliance, training resources, and facilitation of in person or virtual training/programming. The Training Manager is also responsible for providing training, on-going support, in person, virtually or other (e.g., communication) to the ESA Company Owned and Franchise community as assigned based on strategy and business needs. They act as representatives and brand ambassadors for ESA during all interactions.

ESSENTIAL JOB FUNCTIONS

.Execute brilliantly as an expert facilitator for Enterprise training programs, demonstrating professional adult learning facilitation skills and techniques. (Virtually and In-Person)

.Working as a subject matter expert, to share updates regarding learning metrics, including required training completion, as well as curriculum updates, scheduled trainings, etc.

.Re-enforce and influence desired behaviors in others, this includes reinforcement of training resources, job aids, self-paced learnings, key take aways from programs, which could be used when there are gaps in performance.

.Act as the ESA brand champion, opening and supporting on-going training needs for Franchise hotels as required based on business needs.

.Be self-motivated to ensure SME level knowledge on all training programs, processes and systems connected to existing or new trainings

.Demonstrate financial acumen regarding all personal travel and coordination of program planning as required, following ESA policies, and remaining within budget.

.Independent proactive approach to communications, preparedness and execution on assigned programs and trainings.

.Remain engaged and up to date on internal team processes and communications

.All other duties as needed or required.