Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated helping the world's leading companies build stronger businesses.
Job Title: FileNet Consultant
Location: Raleigh, NC or Atlanta, GA
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Hybrid
Location: Raleigh, NC or Atlanta, GA
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Hybrid
Job Description:
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Summary:
- 8+ years of hands-on experience administering IBM FileNet Content Manager
- Experience supporting production systems in a large, enterprise environment.
- Deep knowledge of IBM FileNet components (Content Engine, Content Collector, Content Navigator, IBM Enterprise Records, Object Stores, workflows, security model).
- Experience administering WebSphere Application Server environments supporting IBM FileNet applications.
- Experience with Windows and/or Linux server environments.
- Familiarity with databases (e.g., Db2, SQL Server) as they relate to ECM platforms.
Job Duties:
- Administer and maintain IBM FileNet Content Manager and IBM Enterprise Records (IER), including Object Stores, Content Engine (CPE), Content Navigator (ICN), and related supporting components, with limited Process Engine use required for IER functionality.
- Monitor system health, performance, and storage capacity; proactively identify and remediate issues.
- Plan, execute, and support upgrades, patching, backups, and restores for FileNet applications and supporting components, including CPE, ICN, and records-related services.
- Support disaster recovery planning, testing, and execution for FileNet environments.
- Configure and manage FileNet security, roles, permissions, and access controls.
- Ensure compliance with enterprise records management, retention, and legal hold policies.
- Support audits (e.g., SOX, regulatory, internal) by providing system documentation, evidence, and access reviews.
- Partner with Records Management, Legal, and Compliance teams to align FileNet configurations with governance requirements.
- Provide Tier 2/3 support for FileNet-related incidents and service requests.
- Troubleshoot content access, workflow, ingestion, and performance issues.
- Assist business users and application teams with document management, workflows, and metadata design.
- Support onboarding, training, and knowledge transfer for FileNet users and administrators.
- Support integrations between FileNet and other enterprise systems (e.g., ServiceNow, SAP, SharePoint, custom applications).
- Collaborate with automation and development teams for document ingestion and process optimization.
- Participate in solution design reviews to ensure FileNet best practices are followed.
- Maintain system documentation, runbooks, architecture diagrams, and operating procedures.
- Identify opportunities to improve performance, usability, security, and automation capabilities.
- Stay current on FileNet product updates, industry trends, and content management best practices.
- Lead and coordinate FileNet platform upgrades and application deployments, working with infrastructure, database, and dependency teams as needed.
- Administer and support WebSphere Application Server environments hosting
- FileNet applications, including application deployments, configuration, patching, and troubleshooting related to FileNet and Records services.
Years of Experience:
- 8 Years of Experience
Top 3 Skills:
- FileNet P8
- Content Collector
- Content Navigator
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Numbers & Facts
| Location | Raleigh, NC |
| Industry | Computer/IT Services |
| Salary | $57.14–$60.71 |
| Company Size | 100 to 499 employees |
| Year Founded | 2009 |
| Website | http://www.tekwissen.com/ |
About Company
WE THE TEKWISSEN PEOPLE
TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.
To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.
Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.
It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.
Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.Skills
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