Final Mile Carrier Recruiter

SUMMARY

The Final Mile Carrier Recruiter is responsible for identifying, attracting, qualifying, and onboarding independent transportation providers who support NXTPoint's Final Mile delivery network.

These transportation providers may include:

• Independent Contractor (IC) Drivers operating their own vehicles
• Owner-Operators who own and operate a delivery truck or fleet vehicle
• Small Delivery Businesses with multiple drivers and vehicles
• Delivery Teams that specialize in home delivery, appliance delivery, furniture delivery, and white-glove services
• Regional and local transportation companies that provide dedicated final mile delivery capacity

Working closely with Operations leadership, this role ensures NXTPoint maintains a reliable network of qualified delivery partners capable of meeting customer demand, supporting business growth, and providing exceptional service across multiple markets.

Why This Role Matters

The Final Mile Carrier Recruiter plays a critical role in ensuring NXTPoint Logistics has the carrier capacity needed to support customer commitments and business growth. This position works closely with Operations to identify, recruit, onboard, and maintain a network of qualified carrier partners and owner-operators across multiple markets.

How This Role Differs

Unlike traditional corporate recruiting positions, this role focuses on recruiting independent contractor carriers and delivery partners in a fast-paced logistics environment. Recruiting must balance immediate operational demand with proactive market mapping, relationship management, and continuous pipeline development ahead of anticipated volume, expansion, and peak-season needs.

Essential Duties & Responsibilities

Carrier Recruitment & Pipeline Management

• Identify, source, and recruit independent contractor carriers, owner-operators, delivery teams, and transportation providers across assigned markets.
• Maintain a robust, market-specific pipeline of qualified carrier candidates to support current and anticipated operational needs, including potential additional drivers and helpers for existing carrier teams.
• Utilize multiple sourcing channels including job boards, referrals, social media, industry networks, and direct outreach.
• Build and maintain relationships with transportation professionals and carrier organizations to create sustainable recruiting channels.
• Conduct outbound recruiting campaigns to support market expansion and operational growth initiatives.

Screening & Qualification

• Evaluate prospective carriers against operational, safety, insurance, equipment, and customer requirements.
• Conduct phone screenings and qualification interviews to determine fit for specific market needs.
• Review documentation, compliance requirements, and onboarding materials for accuracy and completeness.
• Communicate compensation structures, service expectations, route opportunities, schedules, and contractual requirements.

Operations Partnership

• Collaborate closely with Final Mile Operations leaders to understand carrier requirements by market, geography, equipment type, and customer demand.
• Anticipate future recruiting needs through regular workforce planning discussions with leadership.
• Provide updates on recruiting activity, pipeline health, onboarding progress, and market-specific challenges.
• Support urgent staffing and carrier coverage requests as operational needs arise.

Onboarding & Compliance

• Coordinate onboarding activities and ensure all requirements are completed prior to activation.

• Track recruiting metrics including sourcing activity, pipeline conversion, onboarding completion, time-to-activation, activated carrier/team capacity by market, and gaps versus agreed recruiting needs.

• Partner with Safety, Compliance, and Operations teams to ensure carrier readiness.
• Maintain accurate recruiting and applicant tracking records.

Reporting & Performance

• Track recruiting metrics including sourcing activity, pipeline conversion, onboarding completion, and time-to-fill.
• Analyze recruiting trends and recommend strategies to improve carrier acquisition and retention.
• Continuously identify opportunities to enhance recruiting effectiveness and candidate experience.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required

• 3+ years of recruiting experience in transportation, logistics, final mile, courier, delivery, trucking, or independent contractor workforce environments.
• Experience recruiting owner-operators, independent contractors, carriers, or delivery service providers in a high-volume environment.
• Strong sourcing, networking, and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced operational setting.
• Excellent verbal and written communication skills.
• Experience utilizing applicant tracking systems (ATS), CRM platforms, and recruiting tools.
• Proficiency with Microsoft Office Suite.

Preferred

• Experience supporting Final Mile, Home Delivery, Last Mile, White Glove, or Transportation operations.
• Knowledge of DOT, insurance, compliance, and contractor onboarding requirements.
• Experience using Workday, CRM platforms, or transportation management software.
• Bilingual capabilities are a plus.

Core Competencies

• Relationship Building
• Consultative Recruiting
• Negotiation & Influence
• Operational Agility
• Problem Solving
• Time Management
• Results Orientation
• Collaboration & Teamwork

Travel:

This is a hybrid position with flexibility to be based in an NXTPoint operating market and travel of up to 50% to operational sites, recruiting events, or carrier meetings.

Physical/Environmental Demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activity Level:

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel, see clearly and talk or hear. Must be able to occasionally lift and/or move up to 10 pounds. Occasionally required to reach with hands and arms.

Working Conditions:

• This is a hybrid position with flexibility to be based in an NXTPoint operating market and travel of up to 50% to operational sites, recruiting events, or carrier meetings.
• Ability to support recruiting initiatives across multiple geographic markets.
• Flexibility to respond to urgent operational recruiting needs.
• Successful completion of background screening and other employment requirements as applicable.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.