Analysis Skills, Communication Skills, Federal Aviation Administration (FAA), Federal Laws and Regulations, Financial Aid, Higher Education, Interpersonal Skills, Multitasking, Needs Assessment, Organizational Skills, Peoplesoft, Physical Demands, State Laws and Regulations
Financial Aid Counselor II
- 495753
- Full-Time
- Financial Aid
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Department: Financial Aid Salary: $43,001 - $47,428
Description:
Job Summary
The Financial Aid Counselor II assists prospective and current students with all matters related to acquiring and maintaining financial aid.
Duties
- Completes the verification process for students; verifies that the information provided on FAFSA correctly reflects the information on the IRS Tax Transcript
- Reviews each ISIR file to determine if it needs to be loaded into PeopleSoft for review
- Reviews student Satisfactory Academic Plan appeals
- Determines if progress has been made
- Suspends students and removes aid if no progress is made
- Liaises with students as necessary via email, phone, or in-person to keep them up-to-date with their status
- Runs reports and queries
Marginal Duties
- Performs all other duties as assigned
Supervisory Responsibilities
Direct Reports:
Delegation of Work:
Supervision Given:
Qualifications
Required Education:
Required Experience:
- Minimum of three (3) years of related job experience
License/Certification:
Preferred Qualifications
Knowledge, Skills and Abilities
Knowledge:
- Understanding of federal and state regulations that govern financial aid eligibility in higher education, and the related trends, issues, and accepted practices
- Knowledge of relevant Department of Education websites, including COD, NSLDS. and FAA Access
Skills:
Good technical skills, including proficiency in MS Office and PeopleSoft; strong analytical and problem
solving skills
Excellent interpersonal and communication skills
Abilities:
- Ability to use independent judgment
- Ability to multitask
- Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community
Work Location and Physical Demands
Primary Work Location:
- Works in an office environment
Physical Demands:
- Work is performed in a typical interior work environment which does not subject the employee to any unpleasant elements
- Individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks
- Must have precise hand-eye coordination and the ability to identify and distinguish colors
- Must have the ability to move items of up to 15lbs
All positions at the University of Houston-System are security sensitive and will require a criminal history check.
The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.
U
University of Houston - Downtown