Financial Counselor

Who we are:

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.

What you'll do:

Serves as a primary point of contact to investigate and determine the patient's financial responsibility for services rendered and collect the patient's responsibilities prior to scheduled procedures.

Responsibilities/Duties:

• Confirms patient's benefits to determine any patient responsibility prior to procedure, i.e., deductibles, co-insurance and copays. Both Professional and facility
• Outbound calls to patients to educate on financial responsibilities.
• Verifies insurance eligibility prior to services being rendered.
• Attempts to collect and post patient's responsibility prior to procedure.
• Maintains documentation of all patient interactions in compliance with organizational standards.
• Maintains collection logs by practice for reconciliation purposes
• Collaborates with Practices and RC Leadership
• Collaborates with Surgical Coordinators to support prior authorizations, review for add-on procedures
• Addressing all Revenue Cycle Correspondences, including but not limited to, email, faxes, written, and internal Practice Management communications
• Other duties as assigned.