Financial Screener (Bilingual)

ChildNet Youth and Family Services, Inc., is currently recruiting for a Bilingual Financial Screener for our Behavioral Health Services program located in Long Beach, CA.

The Bilingual Financial Screener responsibilities include, but are not limited to, the following:

• Verify client Medi-Cal eligibility to determine client financial liability.
• Maintain and update calendar of scheduled enrollment appointments.
• Create and maintain client Electronic Payor Financial Information form (E-PFI) in ChildNet’s Electronic Health Record (EHR) system and the DMH Integrated System.
• Maintain a tracking system to identify annual re-evaluation of the E-PFI.
• Follow up with clinical staff regarding outstanding documentation for the client’s financial folder, as required by DMH.
• Obtain copies of client personal documents (e.g., Medi-Cal card, Social Security card, California ID/DL cards) as required by DMH.
• Create and maintain electronic private insurance folders for private insurance client, add EOB adjustments to claims within ChildNet’s EHR system. File/scan EOBs to the electronic private insurance folders & into private insurance cover sheet.
• Audit PFI folder upon client discharge to ensure accuracy for all audits.
• Perform UMDAP determinations for clients with share of cost.
• Perform daily data entry functions in ChildNet’s EHR system.
• Cross-train in all areas of the department in order to provide coverage within the department, as needed.
• Work cooperatively and cohesively with management and team members in implementing new procedures and documentation; provide feedback and support.
• Perform any other duties as assigned.

The Bilingual Financial Screener shall possess:

• Minimum of one (1) year of experience performing related financial screening duties (such as Medi-Cal eligibility verification) in a similar position.
• Previous experience with insurance eligibility verifications is helpful.
• Dedicated commitment to customer service and ability to cultivate and maintain positive working relationships.
• Superior interpersonal, organizational, time management, and problem-solving skills.
• Intermediate to advanced knowledge and skill with Microsoft Office Suite, including Outlook, and other required software is necessary.
• Required to maintain sensitive information with the strictest confidentiality.
• Ability to communicate clearly and effectively in English, including reading, verbally, and in writing.
• Bilingual proficiency in speaking, reading, writing, and understanding Spanish is required.
• Previous experience with the Department of Mental Health (DMH) financial screening process and/or two (2) years of DMH experience is preferred.
• Bachelor’s degree in behavioral science, social science, or another related field is preferred, but not required.

All offers of employment with ChildNet Youth and Family Services, Inc. are contingent upon a post-offer, pre-hire medical clearance with an occupational physical, tuberculosis screening, and a negative drug test. A criminal background clearance which consists of fingerprinting through the Dept. of Justice/FBI/Child Abuse Index Search is required. Underwriting requirements of this agency include keeping a valid California driver’s license, valid auto liability insurance on file, and maintaining a good driving record while employed.

EOE M/F/V/D

Hourly range; $22-$24

*Pay rate will be determined based on qualifications, experience, degree, bilingual ability, region, and/or a combination of those factors.

WHO WE ARE

ChildNet Youth & Family Services, a nonprofit corporation headquartered in Long Beach, CA. We provide Counseling, Education, and In-Home Services to at-risk children. ChildNet has been at the forefront of providing innovative and quality care to thousands of children and their families for more than 55 years.

OUR MISSION

To provide safe homes, education and counseling to vulnerable children and families.

OUR EMPLOYEES

Are a diverse group of professionals who create a culture of caring with our clients and within the organization.

WHAT WE OFFER

Medical, Dental, Vision, Life, Flexible Spending Accounts, a 403b Retirement including eligibility of a discretionary employer contribution after 2 years of service, Tuition Reimbursement, Career Advancement Opportunities, Supportive Team Environment, Referral Bonus Program, Employee Recognition, along with generous sick, vacation and holiday time. ChildNet offers a hybrid work policy; eligibility is determined by business and program needs.

WE MAKE A DIFFERENCE! COME AND MAKE A DIFFERENCE WITH US!