Fineos SME

Role: Engineer

Required Skills: Data Modeling | Fineos

Qualification: BACHELOR OF COMPUTER SCIENCE

Experience: 8 - 16 Years

Function: TECHNOLOGY

Apply By: 2026-12-27

Must Have Technical/Functional Skills

Expertise in FINEOS AdminSuite, STD/LTD Claims, Absence Management, Disability Insurance, FINEOS

Configuration, Integrations, Data Model, DETs, and Production Support, coupled with strong domain knowledge,

communication skills, and experience working with offshore teams.

Roles & Responsibilities

• Serve as the primary Subject Matter Expert (SME) for FINEOS AdminSuite, supporting STD, LTD Claims, and

Absence Management solutions.

• Provide solution guidance during requirements gathering, analysis, design, development, testing, and

implementation phases.

• Collaborate closely with business stakeholders, product owners, and technical teams to translate business

requirements into scalable FINEOS solutions.

• Lead functional and technical discussions related to FINEOS configuration, workflows, integrations, and system

enhancements.

• Analyze business processes and recommend optimal utilization of FINEOS capabilities and best practices.
• Understand and guide the team on FINEOS data models, data corrections, and one-time data remediation

activities.

• Support on-demand business data extraction and reporting requirements from FINEOS.
• Conduct root cause analysis and provide resolution recommendations for production issues and application

defects.

• Review solution designs, configurations, and custom developments to ensure alignment with business

objectives and platform standards.

• Support integration design and implementation involving APIs, external applications, and downstream systems.
• Assess impacts of new requirements, system upgrades, and regulatory changes on existing FINEOS

implementations.

• Participate in sprint planning, backlog refinement, estimation, and Agile delivery activities.
• Coordinate and support User Acceptance Testing (UAT), defect triage, and production deployment activities.
• Provide technical leadership, mentoring, and knowledge transfer to project teams.
• Work closely with offshore and onsite teams to ensure successful project delivery and operational support.
• Drive continuous improvement initiatives to enhance system performance, maintainability, and business value.
• Support production operations, incident management, service requests, and release management activities.
• Engage with FINEOS product teams when required to resolve complex product-related issues or evaluate new

platform capabilities.

• Ensure compliance with organizational standards, security requirements, and industry regulations.
• Prepare and maintain functional documentation, solution artifacts, and knowledge repositories

Salary Range: $110,000-$150,000 a year

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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