At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day.
Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.
The Opportunity:As a Fire Alarm Inspector at Encore, you will play a direct role in making sure the systems that protect our customers are working the way they should. You will test, inspect, and troubleshoot fire alarm systems so that when they are needed, they respond correctly and meet code and customer expectations.
You will spend most of your time at customer sites performing scheduled inspections, system checks, and responding to issues that need attention. You will work with building owners, facility teams, contractors, and internal colleagues, and you will often be the face of Encore at the properties you support.
If you like working with both tools and technology, enjoy diagnosing issues, and take satisfaction in leaving a system in better shape than you found it, this role will fit you well.
Most days you will be out at customer sites, putting fire alarm systems through their paces and making sure they perform the way code, the building, and common sense expect them to. You are the one who tests, documents, and troubleshoots, who explains what you find in plain language, and who sticks with an issue until the panel is quiet, and the paperwork is clean. In this role, you will:
Inspect, test, and document the performance of fire alarm systems in accordance with applicable standards and customer requirements.
Program, service, and troubleshoot a range of fire alarm systems, from basic to more complex, with limited or no supervision.
Respond to service and emergency calls as needed, including occasional night, weekend, or short notice work when customer needs arise.
Coordinate daily work with contractors, building maintenance staff, and Encore office personnel so that inspections and repairs are completed efficiently.
Identify situations where systems are not installed, maintained, or operating in line with code or industry standards and clearly communicate those findings.
Make practical recommendations for system and installation improvements that support safety, reliability, and compliance.
Complete troubleshooting and repair work on assigned customer systems, following through until all issues are fully resolved.
Maintain accurate records of work performed, findings, and recommendations for each site you visit.
Uphold Encore’s commitment to safety, quality, and customer satisfaction on every job site.
Three years of fire alarm industry experience with training and a high school diploma
A valid driver’s license and a clean driving record
Extensive knowledge of NFPA 72, NEC, fire alarm system theory, OSHA requirements, and industry standards for fire alarm system installation
Hands-on experience with a variety of fire alarm system manufacturers, such as Gamewell FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, FireLite, or similar
Strong troubleshooting skills and confidence working independently in the field while staying aligned with company processes and safety expectations
Clear communication skills and a consistent approach to working with customers, contractors, and internal teams
Attention to detail and a habit of finishing tasks completely and accurately
What Will Make You Stand Out?
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Beyond the Paycheck:At Encore, we’re all about creating a culture where success is celebrated. We recognize that our work makes people’s lives safer, and we reward those who contribute to our growth. Here’s what you can expect:
At Encore Fire Protection, we protect people and property, and that starts with how we treat each other. We are an Equal Opportunity Employer and welcome applicants of all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, veteran status, status as a protected veteran, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you need a reasonable accommodation at any point during the application or interview process, please let us know at resumes@encorefireprotection.com.
| Location | Opelousas, Louisiana |
| Job Type | Full-time |
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