GEM Plumbing & Heating is a growing company that has been recognized for setting the standard for excellence in on-time, high quality, and friendly customer service. Here at GEM, we provide career opportunities to master your craft, earn competitive wages, and make a real difference in the lives of our customers and our community. GEM is hiring a Fire Alarm Technician based out of Lincoln, RI. This position will handle all service, test, and inspection of fire alarm systems. The ideal candidate holds Massachusetts and/or Rhode Island Electrical License with industry experience. This position will travel within the RI, MA, and CT areas. Responsibilities : The ability to service, program, test, inspect and troubleshoot basic and complex fire alarm systems with limited or no supervision. Ability to install is a plus, but not requiredMay require some overtime hours at night, on weekends and at a moment's notice for emergency callsAbility to coordinate with contractors, customers, building maintenance personnel, and office personnel to execute daily workloadAbility to identify code issues and non-conformance issuesConfidence and accuracy making recommendations regarding system installation improvementsCommitment to respond and carry out to completion any troubleshooting and repairs on assigned customer systemsExceptional work ethic and attention to detail Requirements:Massachusetts and/or Rhode Island Electrical Journeyman LicensePrefer Class D License (Systems Technician) or Class C License (Systems Contractor), not requiredHigh school diploma is requiredIndustry experience is preferred Extensive understanding of NFPA 72, NEC, fire alarm system theory, OSHA requirements, and industry standards for fire alarm installation.Experience with various systems including Gamewell-FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, Fire-Lite, etc.Strong organizational and communication skills.A customer service mindset and proficiency with technology and mobile devices.NICET certification preferred, but not required.Ability and willingness to work throughout Rhode Island and Southern Massachusetts.Individual must possess a valid Driver's license and have a clean driving recordMust be authorized to work in the United States Benefits: Competitive salary and benefits package.Medical, Dental, and Vision Insurance401K Plan with Company MatchHoliday PayLong Term DisabilityCompany Paid Life InsuranceFlexible Spending AccountGreat Company CultureContinuous and extensive training and developmentGEM Plumbing & Heating Co., LLC is an Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.