Our mission statement is to "Improve Quality of Life" and no, that doesn't just mean the management team. Of course, it starts with our team members, but it goes further than that. This mission carries over to your families, our customers, and our surrounding communities.
As a Project Manager, you are looking for a company that values your hard work. You seek excellence and want to be rewarded for that.
You have a high degree of integrity and expect your employer and coworkers to have the same.
You enjoy being a part of collaborative team where everyone's opinions are respected. You hold yourself and your team accountable
WHAT WE NEED FROM YOU
Have at least 1 year of experience working in the restoration industry, specifically working with contents and fire projects.
Gathers proper job documentation at the beginning of each project and follow up with technicians regarding missing data or discrepancies.
Establish and maintain communication with clients and address questions or concerns as they arise.
Schedule and manage crews to ensure the successful completion of each project.
Create and escalate business cases for process improvement, training opportunities, and contract discrepancies.
Provide information to estimator for accurate billing.
Other duties as assigned by management.
TO SUCCEED IN THIS ROLE
Interpersonal communication, experience with de-escalation
Be a skilled and detailed oriented Project Manager.
Computer literacy: experience with data entry, 50 WPM, and working proficiency with Microsoft Outlook and Excel, ability to confidently navigate new database systems
Ability to prioritize workload and shift work efforts based on the needs of the department or business goals.
Minimum 3 years in customer service and office environment experience.
Must be able to independently handle work time and organization of projects in order to meet performance objectives.
BONUS IF YOU HAVE THESE
FSRT/OCT Certifications
PERKS OF THE JOB
We pay 100% of your medical, eye, and dental insurance.
Paid Training - We will pay for you to get IICRC Certifications.
Simple IRA matching 3% right away.
Major Holidays paid after 90 days of employment.
1 week of Vacation time after 1 year of employment.
Job Type: Full-time
Numbers & Facts
Location
Woodinville, WA
Skills
Billingunmatched
Business Caseunmatched
Computer Skillsunmatched
Content Managementunmatched
Customer Escalationsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Database Technologyunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Documentationunmatched
Establish Prioritiesunmatched
Health Insuranceunmatched
Insuranceunmatched
Interpersonal Skillsunmatched
Microsoft Excelunmatched
Microsoft Outlookunmatched
Process Improvementunmatched
Project/Program Managementunmatched
Resolve Customer Issuesunmatched
Team Playerunmatched
Vision Planunmatched
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